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Aidlify

Simplify email support — turn emails into tickets, assign them to your team and keep conversations organized in one unified platform.

Aidlify is a simple, powerful helpdesk platform that makes customer support easier for teams of all sizes. It helps you stay organized by turning email messages into tickets you can assign to the right team or person. You can tag tickets, set priorities, add private notes, and even mention teammates to work together smoothly.

Everything’s designed to save time — from quick filters and bulk updates to smart automation and canned responses. Aidlify also prevents multiple agents from replying to the same ticket at once with real-time collision detection.

All data is protected with SSL encryption, so your conversations stay secure.

Whether you're a small team or growing fast, Aidlify keeps your support simple, fast, and organized.

A startup from North Macedonia that is founded by Marjan Stojanov.

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Pricing:

Freemium
$15.0 / Monthly
Official Pricing

Platforms:

Windows
MacOS
Google Chrome
Firefox
Opera
Safari
Edge

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Aidlify Reviews and Details

This page is designed to help you find out whether Aidlify is good and if it is the right choice for you.

#Customer Support #Help Desk And Ticketing #Help Desk #IT Helpdesk

Screenshots and images

Aidlify Ticket //
2025-03-24
Tickets View //
2025-03-24

Features & Specs

Convert Emails to Tickets

Simplify email support — turn emails into tickets, assign them to your team, and keep conversations organized.
Canned Responses

Quickly respond to common customer queries with pre-written messages, reducing repetitive tasks and improving response times for your support team.
Automation Workflows

Set up triggers and conditions to automatically perform actions, such as assigning tickets, sending notifications, or updating ticket properties.
Macros

Shared and private macros — predefined actions or replies that speed up ticket updates and responses.
Team Management

Assign tickets to teams for better organization.
Contact Forms

Convert form submissions to tickets.
Custom fields

Add additional fields for tickets.
Private Notes

Add private notes to tickets that only agents can see.
Collision Detection

Prevent multiple agents from responding to the same ticket simultaneously.
Custom Outgoing Domains

Send email replies directly from your own domain for a branded experience.
Custom Outgoing Email Addresses

Assign custom outgoing addresses to specific teams, manage multiple teams effortlessly.
Message Delivery & Open Tracking

Track when outgoing message is delivered and opened.

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<a href='https://www.saashub.com/experts/rounds/736?utm_source=badge&utm_campaign=badge&utm_content=aidlify&badge_variant=color&badge_kind=nominated' target='_blank'><img src="https://cdn-b.saashub.com/img/badges/nominated-color.png?v=1" alt="Aidlify badge" style="max-width: 150px;"/></a>

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<a href='https://www.saashub.com/aidlify?utm_source=badge&utm_campaign=badge&utm_content=aidlify&badge_variant=color&badge_kind=approved' target='_blank'><img src="https://cdn-b.saashub.com/img/badges/approved-color.png?v=1" alt="Aidlify badge" style="max-width: 150px;"/></a>

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Public traffic stats of Aidlify

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Domain Rating (DR)

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Domain Authority (DA)

Check the "Domain Authority" of Aidlify on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
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Aidlify discussion

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aidlify.com

Is Aidlify good? This is an informative page that will help you find out. Moreover, you can review and discuss Aidlify here. The primary details have been verified within the last quarter. So they could be considered up to date. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

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