Software Alternatives, Accelerators & Startups

Top 9 Help Desk Products in Customer Engagement

The best Help Desk Products within the Customer Engagement category - based on our collection of reviews & verified products.

LiveAgent HelpScout Zoho Desk Zendesk Support ChatWoot Gainsight HelpDesk HelpJuice Smartsupp

Summary

The top products on this list are LiveAgent, HelpScout, and Zoho Desk. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. Platforms for engaging and interacting with customers. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
    Pricing:
    • Freemium
    • Free Trial
    • $9.0 / Monthly (Small)

    #Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews

  2. Help Scout is a simple, straightforward way to provide excellent support
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    #Help Desk #Customer Support #Customer Service 2 social mentions

  3. Industry's first context-aware Helpdesk Software
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    #Customer Service #Help Desk #Customer Support 1 social mentions

  4. Social Customer Support and Help Desk and Ticketing

    #Customer Support #Customer Service #Help Desk

  5. Open-source omnichannel customer engagement platform
    Pricing:
    • Open Source
    • Freemium
    • $19.0 / Monthly (per agent)

    #Customer Support #Live Chat #Support 5 social mentions

  6. Customer Success for the New Enterprise

    #Customer Success #Customer Experience Management #CRM

  7. HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.
    Pricing:
    • Paid
    • Free Trial
    • $4.0 / Monthly (per agent)

    #Help Desk #Help Desk And Ticketing #Ticketing System 3 social mentions

  8. Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

    #Customer Support #Help Desk #Customer Service 1 social mentions

  9. Drive your online sales through conversations! AI, LeadGen chatbots, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time.
    Pricing:
    • Freemium
    • Free Trial
    • $19.5 / Monthly

    #Live Chat #Chatbots #Customer Engagement

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!