Software Alternatives, Accelerators & Startups

Top 9 Communication Products in Customer Support

The best Communication Products within the Customer Support category - based on our collection of reviews & verified products.

RingCentral Aircall Dialpad CloudTalk Intercom Five9 Genesys Cloud Zendesk Freshdesk

Summary

The top products on this list are RingCentral, Aircall, and Dialpad. All products here are categorized as: Platforms and tools for facilitating and managing digital communication, including messaging, calls, and collaboration. Platforms for managing customer inquiries and support tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
    Pricing:
    • Open Source
    • Freemium
    • Free Trial
    • $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)

    #Communication #VoIP #Cloud Contact Center 3 social mentions

  2. Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

    #Communication #Enterprise Communication #Call Center Software 3 social mentions

  3. Switch is a cloud-based phone system built for Google Apps users.

    #Communication #Enterprise Communication #VoIP

  4. Work locally, grow globally
    Pricing:
    • Open Source
    • Paid
    • Free Trial
    • $25.0 / Monthly

    #Communication #Enterprise Communication #Call Center Software

  5. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    #CRM #Customer Iteraction #Customer Messaging 6 social mentions

  6. 6
    Five9 provides cloud-based call center software for sales, marketing and support.

    #Communication #Enterprise Communication #VoIP 1 social mentions

  7. As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

    #Communication #Enterprise Communication #Customer Support

  8. Zendesk is a beautiful, lightweight help-desk solution.

    #CRM #Help Desk #Support 7 social mentions

  9. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Support #Customer Service #Help Desk And Ticketing 12 social mentions

Related categories

Recently added products

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!