Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
OpinionX is a free research tool for stack ranking people's priorities. Understand what matters most to your customers, colleagues or community and use advanced analysis features like segmentation filtering to compare the priorities of different cohorts of people.
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Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
Based on our record, OpinionX seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Plz let me know if this is super subreddit anti-rules, but the tool I used for this is opinionx.co (which - full disclosure I'm part of the team on). If this is overly promotional let me know and I can remove this comment. Source: about 3 years ago
I love a good niche. I've started a startup to help other startups start successfully... We help people who want to build products to find problems that their target customers actually care about: opinionx.co. Source: about 3 years ago
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