Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
Based on our record, Unlock seems to be more popular. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Unlock is a great decentralized tool that doesn't require members to be familiar with web3 to get started. Source: about 1 year ago
This is exactly how something like Unlock Protocol works. Source: over 1 year ago
I'll name you several. Copied from another reply I made, here's some projects to check out: - Lens Protocol [https://lens.xyz/ (one example implementation: https://lenster.xyz/)] is an early social network built on top of Polygon. - Farcaster [https://farcaster.xyz/] is another one, that takes a more hybrid approach of using Ethereum for trustless identity, but stores social stuff in a "sufficiently decentralized"... - Source: Hacker News / almost 2 years ago
If you haven't seen it, you were not interested in looking and I doubt that any "evangelist" is going to change your mind. Anyway, if you are honestly open to change your mind, go take a look at ENS domains [0] and unlock protocol [1]. Both of these are applications that use NFTs "properly", and allow us to do things that are currently possible only with a central authority. [0]: https://ens.domains [1]:... - Source: Hacker News / about 2 years ago
If you want to go with the crypto route, that's the main goal of Unlock Protocol. It's basically one of the first use cases (beyond ENS domains) where NFTs actually make sense. Source: about 2 years ago
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