Software Alternatives, Accelerators & Startups

Malcolm App VS Unlock

Compare Malcolm App VS Unlock and see what are their differences

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.

Unlock logo Unlock

Monetize your content with a few lines of code
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • Unlock Landing page
    Landing page //
    2023-09-19

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Unlock

Pricing URL
-
$ Details
Platforms
-
Release Date
-

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Unlock features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

Unlock videos

Unlock! Review - with Tom Vasel

More videos:

  • Review - Unlock! Mythic Adventures - Review (Spoiler Free)
  • Review - Unlock! Heroic Adventures Review - with Tom Vasel

Category Popularity

0-100% (relative to Malcolm App and Unlock)
Customer Support
100 100%
0% 0
Crypto
0 0%
100% 100
Customer Service
100 100%
0% 0
Online Payments
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and Unlock.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Malcolm App and Unlock. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Unlock seems to be more popular. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

Unlock mentions (19)

  • Authenticate Ghost Subscribers Through API
    Unlock is a great decentralized tool that doesn't require members to be familiar with web3 to get started. Source: about 1 year ago
  • Crypto bros
    This is exactly how something like Unlock Protocol works. Source: over 1 year ago
  • Insider Trading in Cryptocurrency Markets
    I'll name you several. Copied from another reply I made, here's some projects to check out: - Lens Protocol [https://lens.xyz/ (one example implementation: https://lenster.xyz/)] is an early social network built on top of Polygon. - Farcaster [https://farcaster.xyz/] is another one, that takes a more hybrid approach of using Ethereum for trustless identity, but stores social stuff in a "sufficiently decentralized"... - Source: Hacker News / almost 2 years ago
  • On Anti-Crypto Toxicity
    If you haven't seen it, you were not interested in looking and I doubt that any "evangelist" is going to change your mind. Anyway, if you are honestly open to change your mind, go take a look at ENS domains [0] and unlock protocol [1]. Both of these are applications that use NFTs "properly", and allow us to do things that are currently possible only with a central authority. [0]: https://ens.domains [1]:... - Source: Hacker News / about 2 years ago
  • Open source Patreon-style thingy
    If you want to go with the crypto route, that's the main goal of Unlock Protocol. It's basically one of the first use cases (beyond ENS domains) where NFTs actually make sense. Source: about 2 years ago
View more

What are some alternatives?

When comparing Malcolm App and Unlock, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

HitPay - Send or receive money using a modern payments interface

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

MonetizeJS - Modern payment platform, no server required.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Ethereum Name Service - Like DNS, but for Ethereum wallet addresses