The Risks of User Impersonation

Error Tracking Analytics User Analytics

Sentry.io Landing Page

1

Sentry.io

From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

The next rung up are User recordings. For users that are having issues, we have concrete recorded data for their flow. The flows would include anything relevant to the application, how they used it, what actions they took. All so we can actually see what happened in context for when there is a problem. No one wants to spend any time looking at recordings if they don't have to. It is also very difficult to identify the root cause of problems by reviewing a recording, but having them is indispensable to your support engineers when they need them, when a user has reported a issue. Solutions include PostHog, FullStory, Sentry. If you don't have these recordings, then the next best alternative (which is very far away) is getting a live screencast from the user. These are less useful, and more expensive to obtain. Worst of all, they can and have been used to breach sensitive systems.

#Error Tracking #Exception Monitoring #Monitoring Tools 67 social mentions
PostHog Landing Page
2

PostHog

An open source suite of product and data tools including product analytics, feature flags, session replay, A/B testing, surveys, and more.
Pricing:
- Open Source
- Freemium
The next rung up are User recordings. For users that are having issues, we have concrete recorded data for their flow. The flows would include anything relevant to the application, how they used it, what actions they took. All so we can actually see what happened in context for when there is a problem. No one wants to spend any time looking at recordings if they don't have to. It is also very difficult to identify the root cause of problems by reviewing a recording, but having them is indispensable to your support engineers when they need them, when a user has reported a issue. Solutions include PostHog, FullStory, Sentry. If you don't have these recordings, then the next best alternative (which is very far away) is getting a live screencast from the user. These are less useful, and more expensive to obtain. Worst of all, they can and have been used to breach sensitive systems.

#Analytics #User Analytics #User Engagement 58 social mentions