"Pay 880$ per month" - Intercom

Help Desk Customer Support Customer Interaction

Intercom Landing Page

1

Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

I don't have any specific option to offer, but I do like to point out that since you're so well familiar with Intercom, they have now anchored your perspective and you compare everything to their feature set. Try to think if all these features are what make the difference for your customers? Perhaps just a simple chat/kb with minimum capabilities will be enough? Pethaps you can use multiple tools for helpdesk and marketing and it will reduce the bill dramatically?

#CRM #Customer Iteraction #Customer Messaging 6 social mentions
GoSquared Landing Page

2

GoSquared

GoSquared Real-Time Web Analytics. See who's reading, commenting, joining, or buying on your website right now. Watch your traffic unfold.

#Customer Support #Analytics #Live Chat
Tidio Landing Page

3

Tidio

Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……

#Customer Support #Live Chat #Help Desk
Crisp Chat Landing Page
4

Crisp Chat

Multi-channel customer support software
Pricing:
- Freemium
- Free Trial
- $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

#Customer Support #Help Desk #CRM 7 social mentions
Gist Landing Page

5

Gist

Create simple, beautiful data driven applications

@shyamal890 I'd appreciate if you add your review of user.com. Any reason you are not favoring Gist (I saw your comment on their UI & support not being great. Are there other reasons?)

#Email Marketing #Email Marketing Platforms #Newsletter Marketing
Freshworks Customer Service Landing Page

6

Freshworks Customer Service

Reimagine how you connect with prospects and customers

#Customer Iteraction #Customer Support #Customer Service 3 social mentions
User.com Landing Page
7

User.com

A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.
Pricing:
- Paid
- Free Trial
User.com seems expensive. Only makes sense if you run a biz with high price point / few profiles stored in your CRM. Def also doesn’t work for b2c for the same reason. I usually try to avoid solutions that price based on number of contacts (ditto ESPs).

#Marketing Automation #Email Marketing #CRM
Zendesk Landing Page

8

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Zendesk is more enterprise. I am looking for a chat tool with company details of the person who triggered the chat.

#CRM #Help Desk #Support 7 social mentions
HelpCrunch Landing Page

9

HelpCrunch

HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

I used Helpcrunch for a bit before moving to Intercom's startup plan. I think it's very close to Crisp, might be worth a look.

#Customer Support #Help Desk #CRM
Customer.io Landing Page

10

Customer.io

We make it easy to send emails triggered by user behavior. Build, measure and improve your emails to activate and retain users

Did you find any good option in place of customer.io ? As customer.io seems very expensive once your contact numbers increase.

#Email Marketing #CRM #Email Marketing Platforms 27 social mentions
Froged Landing Page
11

Froged

One click solution providing easy-to-use marketing, sales and support services to turn website visitors into happy customers.
Pricing:
- Freemium
- Free Trial
- €29.0 / Monthly (500 contacts)
#Customer Engagement #Behavioral Targeting #Marketing Platform