11 Popular Knowledge Management Tools to Consider in 2025 

1

Knowmax

Knowmax caters to both knowledge authors as well as support agents with the help of GenAI. It also integrates seamlessly with your existing CX tools like CRM, chat, and phone. So, your support agents can access exactly what they need right when they need it.

#Knowledge Management #Knowledge Base #Customer Support 4 user reviews

2

Stack Overflow for Teams

Unlike the public Stack Overflow website, Stack Overflow for Teams provides a secure and private space for your team to share knowledge and solve problems internally. Your team can ask questions, share answers, and upvote the most helpful responses. In addition to Q&A discussions, it also creates and organizes long-form knowledge articles.

#Web App #Forums And Forum Software #Health And Fitness 4 social mentions

3

GetGuru

By capturing data from multiple channels, Guru compiles everything into a single knowledge source. It then intelligently organizes your knowledge base, eliminating duplicates and suggesting relevant tags for further organization.

#Documentation #Documentation As A Service & Tools #Knowledge Management

4

Confluence

Confluence is a web-based collaboration tool developed by Atlassian. It allows teams to create, store, and organize information in one place. This can include project documentation, meeting notes, how-to guides, and company policies.

#Content Collaboration #WiKis #Task Management

5

Notion

Notion AI (Optional Add-on) – $8 per user/month (billed annually). Available for all plans (including the free plan)

#Productivity #Work Collaboration #Note Taking 441 social mentions

6

ClickUp

ClickUp’s AI tools come with features like automated summarization, writing suggestions, and powerful search that leverage your team’s collective knowledge within ClickUp. ClickUp also integrates seamlessly with popular design and marketing tools.

#Productivity #Project Management #Task Management 112 social mentions

7

Stonly

The future of customer service hinges on the quality of your knowledge. That’s why Stonly’s knowledge base platform allows you to create content that makes it easier for people to get the help they need, and deliver that help when and where it’s needed. With generative AI and powerful search, Stonly lets you turn your knowledge into instant, accurate answers.With Stonly you can go beyond standard articles and create interactive knowledge. These step-by-step guides are ideal for many important topics covered in knowledge bases including issue troubleshooting, process documents, SOPs, and how-to content.

#User Engagement #User Onboarding And Engagement #User Experience 1 social mentions

8

Document360

Document360 is an AI-powered knowledge base platform to help your business create, manage, and publish a knowledge base. These knowledge bases can be internal (for employee use) or external (for customer self-service).

#Document Management #Document Management System #Knowledge Management 17 social mentions

9

Bloomfire

Bloomfire is a central repository for capturing and organizing all your organization’s knowledge and expertise. This could include documents, best practices, FAQs, how-to guides, and even insights from individual employees.

#Project Management #Task Management #Work Management 1 social mentions

10

Slite

Slite is an AI-powered knowledge base that allows you to store, organize, and share notes, documents, and tasks with ease. Multiple team members can work on these documents and notes simultaneously, ensuring everyone stays on the same page and gets the latest updates.

#Writing Tools #Wikis And Discussion Spaces #Work Collaboration 10 social mentions

11

HelpJuice

Helpjuice comes with a range of customization features that allow you to tailor the look and feel of your knowledge base. Plenty of collaboration features allow multiple team members to collaborate on creating and editing knowledge base content seamlessly.

#Customer Support #Help Desk #Customer Service 1 social mentions