8 Best RMM Software and Tools

1

Atera

Atera is an IT management company based in Tel Aviv, Israel. They develop Atera’s RMM software, which is an all-in-one solution, combining the traditional RMM with Professional Services Automation (PSA), remote access, billing, and reporting into a single platform. Atera is one of the most comprehensive RRM tools on the market.

#Help Desk #IT Management #MSP 5 social mentions

2

NinjaOne

NinjaRMM’s monitoring agent can be installed on Windows and Mac computers and provides endpoint data including, processing, memory, utilization, network, logs, etc. Additionally, NinjaRMM’s automation capabilities allow managers to check the entire infrastructure, install patches, etc.

#Remote Monitoring And Management #Patch Management #MSP

3

SolarWinds RMM

N-able is a leader in network, systems, and IT management monitoring software. They have been on the RMM game for a long time since they built the N-able unit. SolarWinds developed the cloud-based N-able RMM solution for MSPs and added a couple of state-of-the-art features such as NetPath, one solution to monitor Mac and Windows, endpoint detection and response, and more.

#Business & Commerce #Office & Productivity #Security & Privacy

4

barracudamsp.com Barracuda RMM

Barracuda RMM is a SaaS platform that offers tools for MSP technicians that enable them to monitor the security of client systems. The package includes a Service Plan template that enables the MSP to offer options to potential customers. The selected plan can then be activated within the platform to ensure that the services rendered to that client stay within the requirements of the SLA.

#IT Management #Monitoring Tools #Help Desk

5

N-able Backup

SolarWinds acquired N-able, developer of the already established N-central back in 2013. A few years later, they also acquired LOGICnow for its cloud and analytics capabilities. Both acquisitions, along with SolarWind's solid remote monitoring portfolio, formed the N-able N-central Unit. The acquisition strategy strengthened the N-central tool.

#Backup & Sync #Cloud Storage #Monitoring Tools

6

Paessler PRTG

The PRTG Network Monitor is developed by Paessler, a German IT monitoring software developer. PRTG is an all-in-one tool for monitoring, controlling, managing, and troubleshooting networks of all sizes. The tool is not explicitly designed for MSPs but is more a one-size-fits-all solution. It can monitor resources from the cloud, on-premises, virtual, networks (LANs, WANs, WLANs), applications, traffic, databases, firewalls, IoT devices, services, and more.

#Monitoring Tools #Performance Monitoring #Log Management

7

ConnectWise Automate

ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule patch deployment, and even automatically find and fix issues with a predefined set of actions.

#Customer Support #IT Management #Help Desk

8

Kaseya VSA

Kaseya VSA is another popular RMM software in the MSP market. It is a unified cloud-based RMM solution with a strong emphasis on automation and security. Kaseya VSA can be configured to deploy software automatically, run patches/updates, and even resolve issues. You can also manage vulnerabilities, set control access with 2FA, manage backup & disaster recovery, AV & anti-malware, and more— all from a single dashboard.

#IT Management #Remote IT Management #Remote Monitoring And Management (RMM)