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ALVAO

ITIL-aligne ITSM and ITAM solutions for SMBs. Service Desk and IT Asset Management software developed for Microsoft 365. .

ALVAO is a next-gen ITSM solution that combines powerful ticketing and asset management with seamless Microsoft 365 integration. Designed to enhance user experience, it automates routine tasks, streamlines workflows, and supports incident, problem, change, and release management. With advanced features like automated asset discovery and AI-powered impact analysis, ALVAO empowers your IT team to deliver exceptional service, reduce response times, and boost overall productivity.

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#ITSM #IT Service Management #IT Asset Management #Software Asset Management #Help Desk And Ticketing #Ticketing System
ALVAO

ALVAO Reviews and details

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  • ALVAO
    Image date //
    2024-03-13

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IT Service Management designed for Microsoft 365

ALVAO IT Asset Management Overview

Raise a request via email in ALVAO Service Desk

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Questions & Answers

As answered by people managing ALVAO.

  1. Which are the primary technologies used for building your product?

    We develop our products mainly in C#, JavaScript, and Microsoft SQL.

  2. How would you describe your primary audience?

    Medium-sized company (200-2000 employees) using a wide range of Microsoft products.

  3. Why should a person choose ALVAO over its competitors?

    In addition to providing one of the best ITSM solutions for Microsoft 365 with advanced IT asset management features, we are highly customer-centric. To us, our customer is not just a number in a database, but an equal business partner.

  4. What makes ALVAO unique?

    The product is primarily designed for Microsoft-centric companies and users using Microsoft products. Therefore, all aspects align with this philosophy, including UI, UX, and much of the back-end. The tool is fully integrated into commonly used Microsoft products such as Teams, Outlook, and SharePoint to ensure that our customers can use its full potential.

  5. Who are some of the biggest customers of ALVAO?

    HaloITSM, Hornbill, Freshservice, SysAid, Jira, Lansweeper

  6. What's the story behind ALVAO?

    We have been on the IT market since our inception, founded by two graduates, over 20 years ago. During that time, we have done more than 1,000 successful implementations in medium-sized and large companies, such as Linet, Hartmann Rico or oncomed.

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This is an informative page about ALVAO. You can review and discuss the product here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

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