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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
#Customer Support #Customer Service #Help Desk And Ticketing 12 social mentions
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LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!Pricing:
- Freemium
- Free Trial
- $9.0 / Monthly (Small)
#Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews
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Industry's first context-aware Helpdesk SoftwarePricing:
- Freemium
- Free Trial
- $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
#Customer Service #Help Desk #Customer Support 1 social mentions
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Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
#Help Desk #Customer Support #Customer Service
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tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
#Customer Support #Customer Service #Help Desk 47 social mentions
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Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.
#Customer Service #Customer Support #Help Desk 1 social mentions
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osTicket is a widely-used open source support ticket system.Pricing:
- Open Source
#Customer Support #Customer Service #Help Desk 38 social mentions
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Multi-channel customer support softwarePricing:
- Freemium
- Free Trial
- $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
#Customer Support #Help Desk #CRM 7 social mentions
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Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
#Customer Feedback #Help Desk #Customer Support
Product categories
Summary
The top products on this list are Freshdesk, LiveAgent, and Zoho Desk.
All products here are categorized as:
Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools.
Tools and software designed for business operations and commercial activities.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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