Top 9 CRM Products in Help Desk

The best CRM Products within the Help Desk category - based on our collection of reviews & verified products.

Product categories

CMS CRM Customer Interaction Customer Messaging Customer Service Customer Support Help Desk Help Desk And Ticketing Live Chat Sales Sales Workflow Support

Summary

The top products on this list are Intercom, Zendesk, and Drift. All products here are categorized as: Customer Relationship Management. Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Intercom Landing Page

1

Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

#CRM #Live Chat #Customer Messaging 7 social mentions
Zendesk Landing Page

2

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

#CRM #Help Desk #Support 7 social mentions
Drift Landing Page

3

Drift

A messaging app that helps you grow your business.

#CRM #Live Chat #Help Desk 1 social mentions
Freshdesk Landing Page

4

Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

#Customer Service #Help Desk #Help Desk And Ticketing 12 social mentions
Streak Landing Page

5

Streak

Manage customers inside Gmail

#Sales #CRM #CMS 1 social mentions
Crisp Chat Landing Page
6

Crisp Chat

Multi-channel customer support software
Pricing:
- Freemium
- Free Trial
- $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
#CRM #Live Chat #Customer Service 10 social mentions
tawk.to Landing Page

7

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

#Live Chat #Customer Service #Help Desk 47 social mentions
HelpScout Landing Page
8

HelpScout

Help Scout is a simple, straightforward way to provide excellent support
Pricing:
- Paid
- Free Trial
- $20.0 / Monthly (5 Mailboxes, 1 Docs site)
#Customer Service #Help Desk #Help Desk And Ticketing 2 social mentions
Totango Landing Page

9

Totango

Totango is a Customer Success Software Platform

#Customer Service #Help Desk #Help Desk And Ticketing

Recent CRM Posts

Help Desk (Jan 8)

saashub.com // 4 months ago

11 Best Customer Service Software & Apps You Need in 2022

krisp.ai // almost 3 years ago

alternatives to Tawk.to - Tiledesk Free Live Chat

tiledesk.com // over 2 years ago

The 10 Best Tawk.to Alternatives and Competitors [2022]

tidio.com // almost 3 years ago

What is customer service based on data?

saashub.com // over 2 years ago

Here are 8 strategies you can use to win back angry customers

saashub.com // almost 3 years ago

Related categories

💬 Customer Support 🤝 Customer Service 💬 Live Chat 💬 Help Desk And Ticketing 💼 Sales

Recently added products

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!