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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
#Customer Service #Help Desk #Help Desk And Ticketing 12 social mentions
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LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!Pricing:
- Freemium
- Free Trial
- $15.0 / Monthly (Small)
#Live Chat #Customer Service #Contact Management 2 user reviews
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A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.
#Customer Service #Help Desk #Help Desk And Ticketing 2 social mentions
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HelpSpot is a web-based help desk software solution for organizations dealing with the challenges of email and web customer service. HelpSpot offers both hosted and managed solutions.
#Customer Service #Help Desk #Help Desk And Ticketing
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The easiest help desk system for a team like yours.Pricing:
- Paid
- Free Trial
- $4.0 / Monthly (per agent)
#Customer Service #Help Desk #Help Desk And Ticketing 3 social mentions
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Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.Pricing:
- Freemium
- Free Trial
- $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)
#Help Desk #Project Management #Ticketing System
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JitBit is a web-based help desk and ticketing software solutionPricing:
- Freemium
- Free Trial
- $29.0 / Monthly (Basic plan)
#Live Chat #Customer Service #Help Desk 1 user reviews
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Cherwell is an IT service management software solution.
#Help Desk #Project Management #Service Desk
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Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.
#Customer Service #Help Desk #Help Desk And Ticketing
Product categories
Summary
The top products on this list are Freshdesk, LiveAgent, and GrooveHQ.
All products here are categorized as:
Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools.
Ticketing System.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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