Software Alternatives, Accelerators & Startups

010 Editor VS Malcolm App

Compare 010 Editor VS Malcolm App and see what are their differences

010 Editor logo 010 Editor

010 Editor: Professional hex editor with Binary Templates. A fast, flexible, easy-to-use hex editor.

Malcolm App logo Malcolm App

Customer self-service made easy
  • 010 Editor Landing page
    Landing page //
    2021-07-31
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

010 Editor

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

010 Editor features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

010 Editor videos

No 010 Editor videos yet. You could help us improve this page by suggesting one.

Add video

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to 010 Editor and Malcolm App)
IDE
100 100%
0% 0
Customer Support
0 0%
100% 100
Software Development
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing 010 Editor and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using 010 Editor and Malcolm App. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing 010 Editor and Malcolm App, you can also consider the following products

HxD - HxD is a carefully designed and fast hex editor which, additionally to raw disk editing and...

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

WinHex - WinHex hex editor, disk editor, RAM editor. Binary editor for files, disks, and RAM. Download HEX EDITOR. Sector editor. Drive editor.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

IDA - The best-of-breed binary code analysis tool, an indispensable item in the toolbox of world-class software analysts, reverse engineers, malware analyst and cybersecurity professionals.

Zendesk Support - Social Customer Support and Help Desk and Ticketing