Software Alternatives, Accelerators & Startups

100ms Live VS Intercom

Compare 100ms Live VS Intercom and see what are their differences

100ms Live logo 100ms Live

Video and Live Streaming infra for a video-first world

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • 100ms Live Landing page
    Landing page //
    2022-08-12

Video streaming infrastructure for a video-first world. Quick to integrate native iOS, Android & Web SDKs to add live streaming to your applications.

100ms is a cloud platform that allows developers to add video and audio conferencing to Web, Android and iOS applications.

The platform provides REST APIs, SDKs, and a dashboard that makes it simple to capture, distribute, record, and render live interactive audio, video.

  • Intercom Landing page
    Landing page //
    2023-07-05

100ms Live

Website
100ms.live
$ Details
freemium $0.04 / Usage
Platforms
React Native Flutter Android iOS JavaScript Server-side
Release Date
2020 October

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

100ms Live videos

100ms Product Walkthrough

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to 100ms Live and Intercom)
Video Streaming
100 100%
0% 0
Customer Support
0 0%
100% 100
APIs
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 100ms Live and Intercom

100ms Live Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Intercom might be a bit more popular than 100ms Live. We know about 6 links to it since March 2021 and only 5 links to 100ms Live. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

100ms Live mentions (5)

  • What is the cheapest way to host a RTMP media server?
    I'm trying to build my own streaming site for a specific niche, I would be expecting traffic of about 500-1000 viewers per stream, with 10-20 streamers total. I looked into sites like 100ms.live but the pricing is absurd. For only a single streamer it would cost about 170 USD to stream for one hour to an audience of a 1000 members. There has got to be cheaper alternative out there, right? Source: over 1 year ago
  • A guide to building a Virtual Meet App with 100ms and React
    100ms is a cloud-based platform that empowers you to build video and audio conferencing into your application by utilizing their powerful Rest APIs and SDKs which enables you to set up fully functional real time communication services within the shortest time possible. This is to say, you don't have to reinvent the wheel by building from the ground up. - Source: dev.to / about 2 years ago
  • Adding AR Filters in a 100ms Video Call - Part 1
    We'll use React and 100ms' React SDK for the video call part of our application. 100ms, in short, is building developer-focused live SDKs which abstracts away the low-level complexities. Support for video plugins was released recently which makes it easier to experiment with AR filters after setting up a basic app. And so I set forth on the journey. I'll mostly be talking about the implementation details related... - Source: dev.to / over 2 years ago
  • Building an Omegle clone in Flutter using 100ms SDK
    100ms is a real-time audio-video conferencing platform that enables you to quickly build a fully customizable audio-video engagement experience. It is quick to integrate with native/cross mobile and web SDKs. - Source: dev.to / over 2 years ago
  • Building a Twitch Clone with React and Tailwind CSS
    Join the discord channel to learn more about 100ms, don't forget to give it a try in your next app for free. You can get the full source code here.‌‌. - Source: dev.to / over 2 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing 100ms Live and Intercom, you can also consider the following products

Video Calling API by videosdk.live - Add Google meet like any product, in a few minutes 🔥

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ZEGOCLOUD - With the ZEGOCLOUD's voice & video APIs/SDKs, you can build and create your own Android, iOS, and Web apps for a voice chat room, live video streaming, or video calling

Drift - A messaging app that helps you grow your business.