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Traq - Traq is a PHP powered project manager and issue tracker featuring multiple projects, milestones...
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Bugify - Bugify is a simple PHP issue tracker, designed to offer powerful bug tracking capabilities in an easy to use system.
Zoho Desk - Industry's first context-aware Helpdesk Software
jtrac - JTrac is an open source and highly customizable issue-tracking web-application written in Java.
Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.