Software Alternatives, Accelerators & Startups

Academia.edu VS Intercom

Compare Academia.edu VS Intercom and see what are their differences

Academia.edu logo Academia.edu

Academia is a website where you can share papers that are written with other users. You can use a Google or Facebook account to sign in to the website.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Academia.edu Landing page
    Landing page //
    2023-09-25
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Academia.edu videos

Academia.edu Premium - is it worth it?

More videos:

  • Review - ResearchGate, Academia.edu, and Social Networking Sites

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Academia.edu and Intercom)
Education
100 100%
0% 0
Customer Support
0 0%
100% 100
Classroom Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Academia.edu and Intercom

Academia.edu Reviews

We have no reviews of Academia.edu yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Academia.edu seems to be a lot more popular than Intercom. While we know about 185 links to Academia.edu, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Academia.edu mentions (185)

  • How to study History by my own?
    In terms of getting hold of these books and articles, this thread provides some useful (and legal) tips and some links provided in this thread, u/PhiloSpo also works to highlight open access works. Libraries are always an invaluable tool to recommend and can help you get hold of books, for me jstor.org with 100 articles a month on a free account, academia.edu has free papers have been very useful as a platform.... Source: 7 months ago
  • Web Resources on academic journals and scholarly articles
    I've found a lot of free articles on patristics/saints at academia.edu over the years. Source: 8 months ago
  • My user case of Analytical Meditation
    PS: Dear MODs, if it's not appropriate for this sub, sorry to disturb, just delete this massage. (I got used to situation when subs delete my wish to share my ideas. Considering link to my reddit sub as something forbidden to share. For those who might think that my book is "schizophrenic nonsense" I disagree, as a trusted representatives of many scientific resources such as academia.edu, ssrn.com revised and... Source: 10 months ago
  • [URGENT] I am looking for the book/document that this PDF is part of. The first to find it will get a platinum award
    The problem here is that academia.edu is not perse a place where authors will upload their papers; it rather functions as a large academic PDF exchange. I have messaged the uploader a while back, but have not received a response. Source: 12 months ago
  • Babalon and Eisheth
    Available on the free tier at academia.edu. Source: 12 months ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing Academia.edu and Intercom, you can also consider the following products

Google for Education - Google for Education takes the cast analytical knowledge of Google and transforms it into a platform that educators can use to better communicate with their students in innovative ways.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Lockdown Browser - LockDown Browser prevents cheating during proctored online exams. Learn how it integrates with Blackboard Learn, Canvas, Brightspace, Moodle, and more.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Infinite Visions - Infinite Visions is comprised of integrated financial, human resources, payroll, purchasing, warehouse, and fixed asset applications for schools.

Drift - A messaging app that helps you grow your business.