Software Alternatives, Accelerators & Startups

Ada - Your Health Guide VS LiveAgent

Compare Ada - Your Health Guide VS LiveAgent and see what are their differences

Ada - Your Health Guide logo Ada - Your Health Guide

Ada is a medical platform, available for iOS and Android, that helps users asses their symptoms.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Ada - Your Health Guide Landing page
    Landing page //
    2022-08-21
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Ada - Your Health Guide

Website
ada.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
Germany
State
Berlin
City
Berlin
Founder(s)
Claire Novorol
Employees
100 - 249

Ada - Your Health Guide features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Ada - Your Health Guide videos

No Ada - Your Health Guide videos yet. You could help us improve this page by suggesting one.

Add video

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Ada - Your Health Guide and LiveAgent)
Web App
100 100%
0% 0
Customer Support
0 0%
100% 100
Business & Commerce
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Ada - Your Health Guide and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ada - Your Health Guide and LiveAgent

Ada - Your Health Guide Reviews

We have no reviews of Ada - Your Health Guide yet.
Be the first one to post

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Ada - Your Health Guide seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ada - Your Health Guide mentions (7)

  • 23F painful vein spasms, bruising, and syncopes
    Ok let’s rule that out then :P I’m not a doctor. My GF is an Obstetrician so I’ll ask her. Also I use ADA app (maybe frowned upon) https://ada.com/. Source: about 1 year ago
  • Anyone try asking ChatGPT about the cause of their brain fog?
    There's Ada to try for a diagnosis - it's AI driven, free. Source: about 1 year ago
  • List of startups and companies that are based on GPT-3 technology.
    Ada - https://ada.com/ Ada is a customer service platform that uses AI and GPT-3 technology to provide fast and effective support to customers. It integrates with popular messaging platforms and can answer customer questions, resolve issues, and provide support 24/7. Ada serves businesses in a variety of industries looking to automate customer service and improve the customer experience. - Source: dev.to / over 1 year ago
  • cArDAno dot com
    Wouldn't it be funny if ada.com was partnering with cardano? They could manage their recipes or patient data on the blockchain. Hand out NFTs of their clients notifications for illness or something lol. Just some random thoughts. Source: over 2 years ago
  • “Imagine If Doctors Relied on Google as Much as Programmers Do”
    More targeted towards the patient herself, but pretty much what you described: https://ada.com/. - Source: Hacker News / over 2 years ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Ada - Your Health Guide and LiveAgent, you can also consider the following products

Launch Library - Hundreds of resources on how to launch literally anything

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CALA - Build your fashion brand

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Scameo.app - A parody of Cameo, turn text/voice into a shoutout with AI.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.