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Adapty VS Zendesk

Compare Adapty VS Zendesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Adapty logo Adapty

Low-code price personalization for in-app subscriptions

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Adapty Landing page
    Landing page //
    2023-09-14

Adapty is a one-stop service for growing mobile in-app subscriptions, including

  • Price testing for paywalls on the fly. Test different prices, durations, offers, messages, and designs simultaneously, all without new app releases.
  • Win back subscribers. Return churned subscribers with promotional trigger-based push notifications.
  • Get your customer's payment history. Explore user's payment events from starting the trial to subscription cancellation or billing issues.
  • Forward in-app purchases events. Send subscription events to 3rd party analytics, attribution, and ad services with no coding. Even if a user uninstalled an app.
  • Implement in-app purchases with no server code In-app purchases with server-side receipt validation in minutes. Apple Promotional Offers supported out-of-the-box.
  • Analytics Start analyzing real-time metrics of your app with advanced filters, such as ad network, ad campaign, country, A/B test, etc.
  • Zendesk Landing page
    Landing page //
    2024-05-06

Adapty videos

No Adapty videos yet. You could help us improve this page by suggesting one.

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Zendesk videos

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Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Adapty and Zendesk)

Adapty

Zendesk

Marketing
100 100%
Marketing
0% 0
Customer Support
0 0%
Customer Support
100% 100
SaaS
100 100%
SaaS
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Adapty and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Adapty and Zendesk

Adapty Reviews

We have no reviews of Adapty yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Adapty should be more popular than Zendesk. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Adapty mentions (15)

  • Is there a way to keep track of all app downloads and sales? Android and iOS live
    I'm using adapty.io for analyzing my app's subscription revenue. You can set up a webhook and send subscription events to your backend or Slack. Source: about 1 year ago
  • In-app subscription
    You can use Adapty (https://adapty.io/). Source: about 1 year ago
  • Revenue cat for Flutter
    Adapty (/u/adapty) is also pretty good, I've been looking into them over RevenueCat. Source: over 1 year ago
  • free-for.dev
    Adapty.io – One-stop solution with open-source SDK for mobile in-app subscriptions integration to iOS, Android, React Native, Flutter, Unity, or web app. Free up to $10k monthly revenue. - Source: dev.to / over 1 year ago
  • Looking for an effective mobile subscription data analytics tools.
    Have you tried these guys? https://adapty.io/. Source: almost 2 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Adapty and Zendesk, you can also consider the following products

RevenueCat - In-app subscriptions made easy

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Qonversion - The subscription data platform for mobile-first companies

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ChartMogul - Master your recurring revenue. Advanced subscription analytics with one-click.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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