Software Alternatives, Accelerators & Startups

AdsPower VS LiveAgent

Compare AdsPower VS LiveAgent and see what are their differences

AdsPower logo AdsPower

AdsPower is an antidetect browser that eliminates any chances of exposing your real browser fingerprints by changing them in seperated environments, thus protecting your privacy and anonymity.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • AdsPower Landing page
    Landing page //
    2023-10-08

AdsPower is a multi-login antidetect browser. It provides users with separated browsing environments for each account to protect them from unauthorized browser fingerprinting. AdsPower is a "must-have" tool for privacy concious users, as well as online marketing, e-commerce, advertising and web data mining professionals.

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

AdsPower

$ Details
freemium $9.0 / Monthly ([Base] 10 profiles/1 user)
Platforms
Windows Mac OSX Linux
Release Date
2022 February

AdsPower features and specs

  • IP address whitelist: Yes
  • API Access: Yes
  • Private Browsing: Yes
  • Affiliates : Yes
  • Account Management: Yes
  • Social Media Monitoring: Yes
  • coinlist: Yes
  • Synchronizer: Yes

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

AdsPower videos

AdsPower walkthrough: how to use it in a few simple steps?

More videos:

  • Review - Interview with iProxy.online: browser automation is important for online business
  • Tutorial - Cookie Robot: automatically farm cookies | AdsPower RPA
  • Tutorial - Guide on how to configure proxies in AdsPower anti detect browser

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to AdsPower and LiveAgent)
Web Browsers
100 100%
0% 0
Customer Support
0 0%
100% 100
Security & Privacy
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing AdsPower and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using AdsPower and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare AdsPower and LiveAgent

AdsPower Reviews

  1. Found a suitable proxy for my business with AdsPower

    When encountering multiaccounting problems, what I did was not using multiple network cables cuz the cost would be huge. While information leakage is likely if we open an amount of pages in Chrome browser with proxy extensions. Therefore, my choice was choosing proxies with adspower. I can configure different types of proxy in AdsPower conveniently and safely:)

    ๐Ÿ‘ Pros:    Affordable price/easy user interface/sales&marketing automation
  2. Automating For E-commerce Businesses. More productive!

    It feels good to see business growth. However, growth means my business will become more demanding, and find yourself busier than ever. Adspower is definitely a great helper to cope with new challenges. With e-commerce automation, I can streamline the repetitive or mundane parts of my business. From SMM, purchase order to review, all can be done super efficiently.

    ๐Ÿ‘ Pros:    Affordable price|Easy user interface|Sales & marketing automation
  3. An excellent SaaS tool!

    I started to use AdsPower 1 year ago. Very good experience! I especially like the UI, clear, concise and effective, better than its alternatives.

    ๐Ÿ Competitors: Logii MultiLogin Browser
    ๐Ÿ‘ Pros:    Affordable price|Easy user interface|Sales & marketing automation

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

What are some alternatives?

When comparing AdsPower and LiveAgent, you can also consider the following products

GoLogin - Easily switch between browser profiles to manage user accounts on websites without blocks, suspensions and verifications.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Multilogin - Connect to websites as a multitude of different users

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Octo Browser - ๐Ÿฅ‡ Octo Browser is a #1 Antidetect based on latest Chromium source with real device fingerprints. Create and manage any number of accounts without hussle, IP bans and extra expenses. API automation and best in class Headless. ๐Ÿš€ Try now!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.