Software Alternatives, Accelerators & Startups

Aha VS BoldDesk

Compare Aha VS BoldDesk and see what are their differences

Aha logo Aha

Aha! is the new way to create visual product roadmaps. Web-based product management tools and roadmapping software for agile product managers.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Aha Landing page
    Landing page //
    2023-10-11
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Aha

Website
aha.io
$ Details
-
Platforms
-
Release Date
-

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Aha features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Aha videos

AHA Sparkling Water: Lime Watermelon, Blueberry Pomegranate, Citrus Green Tea, Orange Grapefruit

More videos:

  • Review - Paano Pumuti Gamit ang AHA SERUM? | 10 DAYS Lang!!
  • Review - MIMI WHITE AHA SERUM REVIEW || 7 DAYS CHALLENGE! (INSTANT PUTI?)

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Aha and BoldDesk)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Aha and BoldDesk.

What makes your product unique?

BoldDesk's answer:

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer:

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer:

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer:

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer:

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer:

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using Aha and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aha and BoldDesk

Aha Reviews

35+ Of The Best CI/CD Tools: Organized By Category
AHA! is a product management software suite that specializes in roadmap creation. You can create strategic business models, delegate tasks, visualize the timing, collaborate, and crowdsource ideas from customers and colleagues.

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Social recommendations and mentions

Based on our record, Aha should be more popular than BoldDesk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aha mentions (3)

  • The Aha Stack
    Note, this is not the stack used by https://aha.io. - Source: Hacker News / 6 months ago
  • which tool for users to submit product ideas?
    Currently I am evaluating aha.io but it's not that pretty and config is a bit sub par in my opinion. Product board seems nice but I have to evaluate it. What are you using? Source: almost 2 years ago
  • "Whats new: .." or "Check this new feature" ... does it work?
    Aha.io do great pop ups - top right small box, always announcing new features / improvements / events / blog posts that are relevant. It's helped me really learn the tool more and shows me that there's always improvements and activity from the dev team. Source: almost 3 years ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 12 months ago

What are some alternatives?

When comparing Aha and BoldDesk, you can also consider the following products

productboard - Beautiful and powerful product management.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.