Software Alternatives, Accelerators & Startups

Aircall VS Back4App

Compare Aircall VS Back4App and see what are their differences

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Back4App logo Back4App

Low code backend to build apps faster and scale easily.
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

  • Back4App Landing page
    Landing page //
    2021-10-13

Back4App supports developers and companies to accelerate backend development, improve development productivity, reduce time to market, and scale applications without managing infrastructure.

Aircall

Website
aircall.io
$ Details
-
Release Date
2014 January
Startup details
Country
France
City
Paris
Founder(s)
Jonathan Anguelov
Employees
250 - 499

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Back4App videos

Serverless GraphQL #01 - Introduction to GraphQL on Parse using Back4App

More videos:

  • Tutorial - How to create an App on back4app and manually add the data.

Category Popularity

0-100% (relative to Aircall and Back4App)
Communication
100 100%
0% 0
Developer Tools
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Backend As A Service
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aircall and Back4App

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Back4App Reviews

What is AWS Amplify? - AWS Amplify Alternatives
Back4app is undoubtedly one of the most intriguing and high-quality free platforms for developing mobile and online apps.
Source: mindmajix.com
2023 Firebase Alternatives: Top 10 Open-Source & Free
Companies and development teams can definitely choose Back4App, a Firebase alternative, because it can process more than 3.5 billion requests on a monthly basis. Correspondingly, if you want Firebase-like services with massive community support, then Back4App can again satisfy you with a community of 190K+ developers from more than 100 countries worldwide.
Top 10 Netlify Alternatives
Auto-Scaling — Back4App is also a very scalable platform just like Netlify. To fulfill the scaling needs of developers, it is constructed with great scalability. Servers could be approached anytime on Back4App to extend and reduce resources.
Top 10 Node JS Hosting Companies
Easy Interface — It is quite convenient to use this Node.js hosting platform because of its simple interface. It provides a spreadsheet-like user interface when it comes to exporting or importing data. Dashboard of Back4App is also easy to handle for novices, and you can even send numerous notifications within some clicks.
10 Best Open Source Firebase Alternatives
Back4App is easy to use, has a multitenant environment, and provides a low latency but fast performance environment. In addition, you get a fully managed service with 24/7 support and cache/CND implemented by default.

Social recommendations and mentions

Based on our record, Aircall should be more popular than Back4App. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: about 1 year ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: almost 2 years ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: almost 3 years ago

Back4App mentions (1)

  • Where to host a node/postgres/Redis app?
    I'm using back4app.com which is a cloud service for parse server, you can fire cloud code using node. Recently they introduce containers, but I didn't use it. Source: about 1 year ago

What are some alternatives?

When comparing Aircall and Back4App, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Firebase - Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Parse - Build applications faster with object and file storage, user authentication, push notifications, dashboard and more out of the box.

CloudTalk - Work locally, grow globally

Heroku - Agile deployment platform for Ruby, Node.js, Clojure, Java, Python, and Scala. Setup takes only minutes and deploys are instant through git. Leave tedious server maintenance to Heroku and focus on your code.