Software Alternatives, Accelerators & Startups

Aircall VS Pipefy

Compare Aircall VS Pipefy and see what are their differences

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Pipefy logo Pipefy

Pipefy is a process management software that empowers anyone to create and automate efficient workflows on their own without code.
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

  • Pipefy Landing page
    Landing page //
    2023-05-09

Pipefy is a workflow management software that makes business processes such as purchasing, onboarding, and recruiting hassle-free. By empowering non-technical workers to create and automate workflows without IT support, Pipefy enhances speed and delivers higher quality outcomes

Aircall

Website
aircall.io
$ Details
-
Platforms
-
Release Date
2014 January
Startup details
Country
France
City
Paris
Founder(s)
Jonathan Anguelov
Employees
250 - 499

Pipefy

Website
pipefy.com
$ Details
freemium $22.0 / Monthly (user/month)
Platforms
Google Chrome Internet Explorer Windows Browser Web Android iOS Linux Mac OSX Chrome OS
Release Date
2016 March
Startup details
Country
United States
State
California
Founder(s)
Alessio Alionco
Employees
250 - 499

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Pipefy videos

How to Optimize Company Processes with Pipefy (you might not need a CRM)

More videos:

Category Popularity

0-100% (relative to Aircall and Pipefy)
Communication
100 100%
0% 0
Workflow Automation
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aircall and Pipefy

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Pipefy Reviews

Top Workflow Management Systems on the Market
Your team members see their work in the My Work section, where they find all the cards currently assigned to them. They also see some extra information there, like the pipe and phase of each card. Some of this information may not always be relevant, but Pipefy follows the philosophy that it’s better to have something and not need it than to need it.
11 Business Process Management (BPM) Software for SMBs
Pipefy produces automatic reports based on active work. Since your operations change daily, It helps you adjust your processes according to the changes. Forget about loading the output manually to the back-office system; just describe the whole process from beginning to the end, and Pipefy will do the rest and transform the way you work.
Source: geekflare.com
Pipefy Review — How Good Is It In 2023?
Pipefy’s unique feature is databases — it lets you store information relevant to your processes inside Pipefy without having to rely on any external storage solutions. You can then reuse this information in other pipes. This can be very convenient.

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: about 1 year ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: almost 2 years ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: almost 3 years ago

Pipefy mentions (0)

We have not tracked any mentions of Pipefy yet. Tracking of Pipefy recommendations started around Mar 2021.

What are some alternatives?

When comparing Aircall and Pipefy, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Process Street - Create beautiful rich process documents in a simple to follow checklist format. Fast, free and incredibly simple to use.

CloudTalk - Work locally, grow globally

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.