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Aircall VS Plum Voice

Compare Aircall VS Plum Voice and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Plum Voice logo Plum Voice

Improve your consumer engagement while saving money. Plum interactive virtual voice agents and ai fusion with IVR and IVA Services.
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

  • Plum Voice Landing page
    Landing page //
    2023-05-05

Aircall videos

+ Add

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Plum Voice videos

No Plum Voice videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Aircall and Plum Voice)

Aircall

Plum Voice

Communication
98 98%
Communication
2% 2
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Engagement
0 0%
Customer Engagement
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aircall and Plum Voice

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Plum Voice Reviews

15 Best Twilio Alternatives 2022
The biggest difference between Plum Voice and Twilio is that Plum Voice helps you code agents that will fit your needs, yet you won’t ever have to write a line of code. Instead, everything is done through a drag-and-drop builder integrated into the platform, making things effortless.
Source: rigorousthemes.com
Top 10 Best Twilio Alternative Free In 2022
The greatest distinction between Plum Voice and Twilio is that Plum Voice assists you code representatives that will fit your requirements, yet you will not ever have to compose a line of code. Instead, whatever is done through a drag-and-drop home builder integrated into the platform, making things simple and easy.
Source: www.techolac.com

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: about 1 year ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: almost 2 years ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: almost 3 years ago

Plum Voice mentions (0)

We have not tracked any mentions of Plum Voice yet. Tracking of Plum Voice recommendations started around Apr 2022.

What are some alternatives?

When comparing Aircall and Plum Voice, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Alvaria - Alvaria is a global enterprise contact center solution provider, delivering leading edge customer experience and workforce engagement software as well as cloud services technology solutions.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Twilio - Brings voice and messaging to your web and mobile applications.

CloudTalk - Work locally, grow globally

Vonage - Vonage is a cloud-based all-in-one VoIP software solution designed for multiple industries such as accounting, healthcare, finance and marketing etc.

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