Airobi AI VS Fider

Airobi AI

AI copilot for Trengo — automate +60% of your tickets.

Fider

Fider is an open source, cross platform and free to use customer feedback platform for companies...

Homepage //
2024-05-07
Chatbot //
2024-05-07

Airobi is the #1 AI copilot for Trengo. Our copilot helps agents to automate +60% of their Trengo tickets and to deliver the best available answer.

We provide agents with AI-first tools to maximize their productivity and to resolve issues quicker than before: - smart email preparation - smart labeling of tickets based on content, intent and urgency - automated attachment processing - smart routing - power console - genAI chatbots to automate ticket handling end-to-end

Landing page //
2023-09-26

Airobi AI

Website: airobi.ai
Pricing URL: Official Airobi AI Pricing
$ Details: freemium €99.0 / Usage
Platforms: Web
Release Date: 2024 January

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Fider

Website: getfider.com
Pricing URL: -
$ Details: -
Platforms: -
Release Date: -

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Airobi AI features and specs

Smart Preparation: Enhance emails and conversations with a summary and key insights
Smart Labeling: Dynamic and automated labeling based on content, intent and urgency.
Attachment Processing: Extracting key information from all attachments
Power console: Become a super agent and handle conversations with the help of your personal copilot
GenAI chatbots: Add AI-powered chatbots to automate ticket handling end-to-end

Fider features and specs

No features have been listed yet.

Airobi AI videos

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How AI copilot for Trengo changes the game for customer support.

Fider videos

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Category Popularity

0-100% (relative to Airobi AI and Fider)

Airobi AI

Fider

Customer Service

100 100%

Customer Service

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Customer Feedback

0 0%

Customer Feedback

100% 100

Customer Support

100 100%

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User Feedback

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User Feedback

100% 100

User comments

Share your experience with using Airobi AI and Fider. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Airobi AI and Fider

Airobi AI Reviews

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Fider Reviews

30+ Customer Feedback Tools comparison

if you got the time, open-source gives you freedom for a custom solution and complete ownership. The only contenders are Fider and ClearFlask both licensed under AGPL3. While Fider is lacking analytic features and scalable infrastructure, it is ideal for small to medium volume. Whereas ClearFlask can be deployed either via a PostgreSQL DB for small deployments or a scalable...

Source: clearflask.com

Social recommendations and mentions

Based on our record, Fider seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Airobi AI mentions (0)

We have not tracked any mentions of Airobi AI yet. Tracking of Airobi AI recommendations started around May 2024.

Fider mentions (2)

Anyone use a Business Coach
Next level is using a solution like Fider & assigning one of your staff as owners of gathering top voted feedback. Source: over 2 years ago
I have a problem with the management of users feedback for validating my idea
Fider is the most simplest way to collect feedback and engage with your prospects and customers. getfider.com it is opensource and they have a hosted model with donation option starting from $2. Source: about 3 years ago