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Airobi AI VS UseResponse

Compare Airobi AI VS UseResponse and see what are their differences

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Airobi AI logo Airobi AI

AI copilot for Trengo — automate +60% of your tickets.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Airobi AI Homepage
    Homepage //
    2024-05-07
  • Airobi AI Chatbot
    Chatbot //
    2024-05-07

Airobi is the #1 AI copilot for Trengo. Our copilot helps agents to automate +60% of their Trengo tickets and to deliver the best available answer.

We provide agents with AI-first tools to maximize their productivity and to resolve issues quicker than before: - smart email preparation - smart labeling of tickets based on content, intent and urgency - automated attachment processing - smart routing - power console - genAI chatbots to automate ticket handling end-to-end

  • UseResponse Landing page
    Landing page //
    2023-10-10

Airobi AI

Website
airobi.ai
Pricing URL
Official Airobi AI Pricing
$ Details
freemium €99.0 / Usage
Platforms
Web
Release Date
2024 January
Edit details

UseResponse

Website
useresponse.com
Pricing URL
Official UseResponse Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Airobi AI features and specs

  • Smart Preparation: Enhance emails and conversations with a summary and key insights
  • Smart Labeling: Dynamic and automated labeling based on content, intent and urgency.
  • Attachment Processing: Extracting key information from all attachments
  • Power console: Become a super agent and handle conversations with the help of your personal copilot
  • GenAI chatbots: Add AI-powered chatbots to automate ticket handling end-to-end

UseResponse features and specs

No features have been listed yet.

Airobi AI videos

+ Add

How AI copilot for Trengo changes the game for customer support.

More videos:

  • Demo - AI Copilot for Trengo : Unveiling AI-Powered Email Magic!

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Airobi AI and UseResponse)

Airobi AI

UseResponse

Customer Service
100 100%
Customer Service
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Customer Support
12 12%
Customer Support
88% 88
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Airobi AI and UseResponse

Airobi AI Reviews

We have no reviews of Airobi AI yet.
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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Airobi AI and UseResponse, you can also consider the following products

Trengo - One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Dialogflow - Conversational UX Platform. (ex API.ai)

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ChatGPT - ChatGPT is a powerful, open-source language model.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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