Software Alternatives, Accelerators & Startups

AlienVault USM (from AT&T Cybersecurity) VS Five9

Compare AlienVault USM (from AT&T Cybersecurity) VS Five9 and see what are their differences

AlienVault USM (from AT&T Cybersecurity) logo AlienVault USM (from AT&T Cybersecurity)

AlienVault USM Anywhere delivers powerful threat detection, incident response, and compliance management for cloud, on-premises, and hybrid environments.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • AlienVault USM (from AT&T Cybersecurity) Landing page
    Landing page //
    2023-08-19
  • Five9 Landing page
    Landing page //
    2023-05-12

AlienVault USM (from AT&T Cybersecurity) videos

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Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

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Category Popularity

0-100% (relative to AlienVault USM (from AT&T Cybersecurity) and Five9)
Monitoring Tools
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Communication
0 0%
100% 100
Security
100 100%
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Enterprise Communication
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Reviews

These are some of the external sources and on-site user reviews we've used to compare AlienVault USM (from AT&T Cybersecurity) and Five9

AlienVault USM (from AT&T Cybersecurity) Reviews

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Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

Social recommendations and mentions

Five9 might be a bit more popular than AlienVault USM (from AT&T Cybersecurity). We know about 1 link to it since March 2021 and only 1 link to AlienVault USM (from AT&T Cybersecurity). We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AlienVault USM (from AT&T Cybersecurity) mentions (1)

  • Syslog Analyistics for cyberSecurity
    AlienVault (Now AT&T Security USM-Anywhere) should do good things right out of the gate. I like its focus on Kill Chain Taxonomy. If you have no idea what is going on with your network, AlienVault gets you good information quickly. https://cybersecurity.att.com/products/usm-anywhere. Source: almost 2 years ago

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

What are some alternatives?

When comparing AlienVault USM (from AT&T Cybersecurity) and Five9, you can also consider the following products

Nessus - Nessus Professional is a security platform designed for businesses who want to protect the security of themselves, their clients, and their customers.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Qualys - Qualys helps your business automate the full spectrum of auditing, compliance and protection of your IT systems and web applications.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Sumo Logic - Sumo Logic is a secure, purpose-built cloud-based machine data analytics service that leverages big data for real-time IT insights

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs