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Alloy Navigator VS LogMeIn Central

Compare Alloy Navigator VS LogMeIn Central and see what are their differences

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Alloy Navigator logo Alloy Navigator

Alloy Navigator is an all-inclusive IT Service Management Software. It is an ITIL aligned IT Service and Asset Management platform that provides thoughtful answers to your toughest IT challenges.

LogMeIn Central logo LogMeIn Central

LogMeIn Central is a comprehensive endpoint management software that easily helps IT professionals manage and monitor their organization’s endpoint infrastructure.
  • Alloy Navigator Landing page
    Landing page //
    2020-03-14

The ITSM Platform that Works for You

Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters.

Features:

Out-of-the-box ITSM and ITIL Workflows

Address recurring issues, speed-up resolution times and increase productivity with out-of-box ITIL Processes (What is ITIL?). From Incident and Request Management to SLA and Configuration Management, we’ve got you covered.

Knowledge Managementdesigned for ITSM

Leverage a central repository of technical solutions for lower support costs, faster new staff on-boarding and improve customer satisfaction.

Integrated IT Asset Management

Discover, track and manage every asset in your IT environment for complete visibility over purchasing, costs, history and more.

Complimentary Network Discovery

Effortlessly gather an in-depth inventory of your entire network including computers, network devices, and installed software.

  • LogMeIn Central Landing page
    Landing page //
    2022-05-25

Alloy Navigator features and specs

  • Comprehensive Asset Management
    Alloy Navigator offers a robust feature set for managing hardware and software assets, making it ideal for businesses that need detailed oversight of their IT inventory.
  • Customizable Workflows
    The software provides customizable workflows and automation, which can be tailored to fit the specific operational needs of different organizations.
  • Integration Capabilities
    It integrates seamlessly with other IT management tools and systems, enhancing its utility and providing a more cohesive IT management environment.
  • User-Friendly Interface
    The platform is designed with a user-friendly interface, making it easier for IT staff to navigate and utilize its features efficiently.
  • Comprehensive Reporting
    The software includes extensive reporting capabilities, aiding in decision-making and providing insights into the IT landscape of the organization.

Possible disadvantages of Alloy Navigator

  • Cost
    Alloy Navigator may be cost-prohibitive for smaller businesses or organizations with limited IT budgets.
  • Complexity
    Given its extensive feature set, the software can be complex to set up and may require a steep learning curve for new users.
  • Performance
    Some users have reported performance issues, particularly when managing very large inventories, which can slow down operations.
  • Support
    While Alloy Navigator offers support, some users have indicated that response times can be slower than expected, which could be a drawback in urgent situations.
  • Customization Time
    While the customization options are a strong point, the time and effort required to fully personalize the workflows and settings can be significant.

LogMeIn Central features and specs

  • Remote Access and Control
    LogMeIn Central allows you to remotely access and control computers from any location, making it easy to manage systems without being physically present.
  • Advanced Security Features
    It offers robust security features including two-factor authentication, encryption, and endpoint protection, ensuring that remote sessions are secure.
  • Efficient IT Management
    The software includes multiple tools for IT management such as automated scripting, patch management, and monitoring capabilities which help streamline IT operations.
  • Easy Deployment
    LogMeIn Central provides a simple deployment process, allowing IT teams to quickly set up and configure the software across multiple devices.
  • Centralized Dashboard
    It features a centralized dashboard that provides a single point of oversight for the entire IT infrastructure, making it easy to monitor and manage devices and users.

Possible disadvantages of LogMeIn Central

  • Cost
    LogMeIn Central can be expensive, especially for smaller businesses or individual users. The pricing structure may not be budget-friendly for all.
  • Learning Curve
    Although the software is comprehensive, it can be complex and may require a learning period for users to become proficient with all the features and functionalities.
  • Internet Dependency
    As it is a fully online service, LogMeIn Central requires a stable and strong internet connection. Poor connectivity can hinder the ability to use the service effectively.
  • Resource Intensive
    The software can be resource-intensive, potentially impacting the performance of less powerful machines and leading to slower operations during remote sessions.
  • Technical Support
    While LogMeIn offers technical support, some users have reported delays and challenges with the customer service experience, which can be frustrating during urgent situations.

Alloy Navigator videos

Service Customers Anywhere - Introducing the new Alloy Navigator Express

LogMeIn Central videos

LogMeIn Central | Product Overview

More videos:

  • Demo - LogMeIn Central - One2Many - Full Demonstration
  • Review - LogMeIn Central | Background Access

Category Popularity

0-100% (relative to Alloy Navigator and LogMeIn Central)
IT Asset Management
100 100%
0% 0
Monitoring Tools
12 12%
88% 88
Office & Productivity
0 0%
100% 100
IT Service Management
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Alloy Navigator and LogMeIn Central

Alloy Navigator Reviews

  1. Our team of 10 IT technicians has been…

    Our team of 10 IT technicians has been using Alloy Navigator for almost 5 years to manage our service desk and computer assets. The product is easy to use and highly customizable. When Alloy’s sales rep told me we would be able to tweak its business logic to our needs I thought that was just a marketing pitch and perhaps it would allow me to add new fields, set up data triggers, and customize email notification, pretty much like almost any other product on the market. I was in for a big surprise! Not only Alloy is capable of all of the above, but it also allowed us to add new business actions, each with its own unique data entry form and with completely custom logic. Talk about fitting like a glove! Today Alloy does everything we need – helps us track our laptops and workstations, convert email to tickets, handle level 3 escalations, monitor our internal SLAs, email out performance reports, and much much more. This wouldn’t be a complete package if it didn’t come with excellent training (oh, so invaluable!) and very personable customer support.

    👍 Pros:    User-friendly|Great customer support|100% customizable|Easy integration

LogMeIn Central Reviews

  1. Simon
    · Working at IT Professional ·
    Average Endpoint Management Software

    As an IT professional, I have been using LogMeIn Central for several months now to manage and monitor my organisation's endpoint infrastructure. Overall, I have found the software to be comprehensive in terms of its features, but average in terms of performance and advanced capabilities.

    One of the standout features of LogMeIn Central is its wide range of capabilities for endpoint management. From remote control and asset management to patch management and software deployment, this software offers a range of tools that are useful for IT professionals. I particularly appreciated the security features, such as password protection and two-factor authentication, which help to protect against unauthorised access.

    However, while LogMeIn Central is relatively easy to use and offers a user-friendly interface, I did experience some performance issues. The software can be slow at times, particularly when attempting to access remote devices, which can be frustrating. Additionally, while the software offers a good range of features, it lacks some advanced capabilities that are offered by other endpoint management solutions, such as advanced reporting and analytics.

    In terms of pricing, LogMeIn Central is somewhat expensive compared to other endpoint management software on the market. While it may be worth the investment for larger organisations with more complex endpoint infrastructure, smaller businesses may find it too costly.

    👍 Pros:    Remote control|Reliable|Stable
    👎 Cons:    Expensive|Little slow

What are some alternatives?

When comparing Alloy Navigator and LogMeIn Central, you can also consider the following products

Zenworks - ZENworks 11 is comprised of four products that share a single, unified web-based management console...

ESET Endpoint Security - Powerful multilayered protection for desktops, laptops and smartphones

Ivanti IT Asset Management Suite - Ivanti IT Asset Management Suite is an intelligent and advanced-level software solution that allows you to view and monitor all kinds of IT assets such as hardware, endpoints, systems, servers, teams, databases, and many others.

Kaspersky Endpoint Security - Our HuMachine™-based, Next Generation endpoint security delivers multi-layered protection for multiple platforms – including Linux servers and endpoints – to detect suspicious behavior and block threats, including ransomware.

Cherwell IT Asset Management - Our IT Asset Management Software tracks and manages assets through a complete lifecycle supplying information that supports multiple ITSM processes. Watch demo now!

Symantec Endpoint Encryption - Symantec Endpoint Encryption protects the sensitive information and ensure regulatory compliance with strong full-disk and removable media encryption with centralized management.