AllTrails Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | about 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

AllTrails mentions (119)

• Visiting in January, suggestions appreciated

  When I travel, I look at eater.com for food recs, alltrails.com for hiking recs and google maps for anything not covered by those aggregators. This works out most of the time, and certainly provides higher-quality responses than random people on reddit. Source: 7 months ago

• Anyone else feel like they’re losing their minds watching what’s happening in Gaza?

  That is, after a shift at the shelter and a short hike! Alltrails has great stuff, idk where you are but it's got stuff in so many places lol. Source: 9 months ago

• Good places for hiking around northern Chicago suburbs?

  Not a specific destination answer, but I recommend checking out AllTrails. I like the details it provides. The reviews seem fair and the app is great. Source: about 1 year ago

• Shaded walking trails

  How long of a hike/walk? Bridle Trails is fantastic. Trilogy area of Redmond (Redmond Ridge) also has a ton of trails. I highly recommend the alltrails.com app or site. You can search by easy/moderate/hard and distance and using the map zoom into a specific area. Source: about 1 year ago

• 27] Female solo traveller to Montana

  OH and use alltrails.com to look up trails you're interested in and see the latest conditions. If I were you, and people are saying there's an active bear on a trail I would avoid it since you are alone. You'll find some trails people mention not great visibility around some corners or due to huckleberry bushes...I'd avoid those too on your own. Bears might be into huckleberry when you get there and the last thing... Source: about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago