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Alma VS NICE inContact

Compare Alma VS NICE inContact and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Alma logo Alma

Meet Alma, a modern and affordable integrated student information system (SIS) and learning...

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Alma Landing page
    Landing page //
    2023-09-14
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Alma videos

+ Add

LOUIS VUITTON ALMA BB REVIEW (6 MONTHS) & WHY I'M SELLING IT

More videos:

  • Review - Louis Vuitton Alma MM Review!!!
  • Review - Louis Vuitton Alma PM And Alma BB Comparison Review: Which Is Better? 🤔

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Alma and NICE inContact)

Alma

NICE inContact

LMS
100 100%
LMS
0% 0
Communication
0 0%
Communication
100% 100
School Management
100 100%
School Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Alma and NICE inContact

Alma Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Alma and NICE inContact, you can also consider the following products

Follett Destiny Library Manager - Follett Destiny Library Manager is a complete library management system that can be accessed from anywhere.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Sierra ILS - Sierra is designed to make your library effective.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

LibraryWorld - Library automation solution

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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