AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.
The value the product provides:
Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.
Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.
Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).
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Based on our record, Apple Business Chat seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Apple has APIs for iMessage: https://register.apple.com/messages You can even build a REST endpoint for Apple to invoke when your business receives a message from a user: https://register.apple.com/resources/messages/msp-rest-api/messages-received#incoming-messages Where's the playing dirty and undermining businesses part? - Source: Hacker News / over 1 year ago
No, we're not talking about messaging apps in my comment tree. We're explicitly (without your dishonest "rather") talking about the design of OSes in consumer-facing hardware, and whether or not a messaging app comes with that is moot. Discussing hypothetical OSes matters, and always when it comes to regulation, because you don't want to recklessly regulate new entrants out of the market. Or do you just... - Source: Hacker News / over 1 year ago
iMessage for Business. https://register.apple.com/messages. Source: over 1 year ago
Because Apple already opened the messages gateway with Apple Business Register, it’s now possible to be a verified sender (over messages). Here. Source: almost 2 years ago
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