Software Alternatives, Accelerators & Startups

Amazon VS Salesforce Service Cloud

Compare Amazon VS Salesforce Service Cloud and see what are their differences

Amazon logo Amazon

Online shopping from the earth's biggest selection of books, magazines, music, DVDs, videos, electronics, computers, software, apparel & accessories, shoes, jewelry, tools & hardware, housewares, furniture, sporting goods, beauty & much more

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Amazon Landing page
    Landing page //
    2023-07-20
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Amazon videos

10 Best TOP-RATED Amazon Products YOU NEED!

More videos:

  • Review - I Bought 10 Products With The FUNNIEST Amazon Reviews!
  • Review - AMAZON REVIEWS
  • Review - The Disturbing Case of the Amazon Review Killer
  • Review - The Amazon Review Scandal
  • Review - The Wildest Amazon Reviews Ever Written

Salesforce Service Cloud videos

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Amazon and Salesforce Service Cloud)
eCommerce
100 100%
0% 0
Help Desk
0 0%
100% 100
eCommerce Platform
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

Share your experience with using Amazon and Salesforce Service Cloud. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Amazon and Salesforce Service Cloud

Amazon Reviews

  1. I will like it and I also recommend others to follow this platform. But there is no direct relationship with customers, high operating costs and no control over the refund policy

    🏁 Competitors: eBay
    👍 Pros:    Best customer support|best ui experience|easy to order and tracking
  2. Nice shopping experience with Amazon

    Amazon has best shopping experience with us. Everything in this platform is very nice. It provides best shopping experience in India, has provides biggest selections of products, books, software reach and shows best movies, latest podcasts music and everything is nice for us. I like Amazon and also refer others to follow that platform. But there is no direct customer relationship, has high operations cost and there is no control over return policies.

    🏁 Competitors: Flipkart, Myntra, Alibaba, eBay
    👍 Pros:    Best online shopping app in india|Best customer support|Best ui experience|Easy to order and tracking
    👎 Cons:    No control over return policies|No direct customer relationship|High operation costs|No opportunity for branding

25 Best Sites Like eBay To Sell and Buy Stuff in 2022
If you choose FBA, you send your products to an Amazon fulfillment center, and they take care of the rest: picking, packing, shipping, and customer service.
Top 5 Trusted B2B Marketplaces of India in 2022
Amazon established Amazon Business in 2015; This marketplace is targeting to enterprises in education, healthcare, hospitality, and various other industries to fulfil their wholesale buying requirements. It offers purchasing solutions for any size of a registered business.
Best eBay Alternatives for You to Consider in 2022
Being known as one of the world’s most visited websites, Amazon has massively expanded its products, from selling books only to providing millions of items across a wide range of product categories. Similar to eBay, Amazon has accumulated a massive customer base as the wide product range has attracted millions of visitors to this site every day. However, remember that this...
15+ Best eBay Alternatives to Try in 2022
Amazon provides a massive customer base which can turn out to be a boon for your business. But remember that the unmatched customer base also warrants higher fees and fierce competition. Unlike eBay, Amazon is fully retail setup, which plays an essential role in expediting sales with fixed prices.
Running Out of Room in Dropbox? Here are 11 Dropbox Alternatives That Offer WAY More Free Cloud Storage
One nice feature of Amazon cloud is that pictures that are taken with a phone can be saved there and can still be accessed once the picture is deleted from the phone. Amazon Cloud also has an automatic back-up feature that saves pictures in the cloud so they are safe even if the phone is lost or damaged.

Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...

Social recommendations and mentions

Based on our record, Amazon seems to be more popular. It has been mentiond 2897 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon mentions (2897)

  • How to setup Deep Links for Android applications
    Well, we could have added an intent filter for https://amazon.com/, but we obviously do not own this domain, and it would be really weird, and a major safety hazard, if the system would use our app to handle the link that points to the amazon.com domain. - Source: dev.to / 27 days ago
  • Need a good decaf and regular tea in the US?
    The voltage of mains electricity in the USA is half that of the UK, which effectively caps the power of appliances (at least those not plugged into a separate high voltage circuit). Search for fast boil kettles on amazon.co.uk and you'll get a range of 3000W options to choose from, search for the same on amazon.com and you'll return 1500W results. Source: 7 months ago
  • Just a bit of a rant but what the fuck?? I was hoping for a price drop bit instead it sky rocket? Im such an idiot i couldve bougth it at 251 but instead was waiting for it to drop and this shit happens FML why why why why
    Are you using you using your regions version of amazon? Check amazon.com its almost always cheaper and right now I can get the card delivered to new Zealand for 232 euros. Source: 7 months ago
  • Where are the best/cheapest places to shop?
    I do amazon.com and .ca (I mostly only buy if it's shipped & sold by amazon or atmost shipped by so I can track/refund easier) as well as hlj but shipping and handling usually ends up costing more than the kits I'm buying lol... Source: 7 months ago
  • What the Google overlords don't want you to see
    I mean, if you try to search for something simple like "buy flashlight", you get like 15 amazon.com results on the first page. So if you're trying to find a quality product from a company that specializes in making just that particular thing, so you can avoid all the Chinese sellers on amazon, you sometimes can't. Ever since I've learned about how shitty the work conditions were at amazon, I have tried to avoid... Source: 7 months ago
View more

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

What are some alternatives?

When comparing Amazon and Salesforce Service Cloud, you can also consider the following products

eBay - Buy and sell electronics, cars, fashion apparel, collectibles, sporting goods, digital cameras, baby items, coupons, and everything else on eBay, the world's online marketplace

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Walmart - Find quality products at unbeatable prices at home, in our stores or on the go.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Etsy - Buy and sell handmade or vintage items, art and supplies on Etsy, the worlds most vibrant handmade...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.