Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, AngularJS should be more popular than Freshdesk. It has been mentiond 48 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Ok, what we'll use now is something that existed back in the day, after we switched from AngularJS to Angular 2 or modern Angular. We'll use the old/new host property on the component decorator. - Source: dev.to / 2 days ago
Just to give you more context, I led the migration of several AngularJS applications to the newer Angular Framework. My client finally decided to make that move following the AngularJS deprecation announcement (stay up to date please 🙏)️. - Source: dev.to / 4 months ago
The next post in the series provides a thorough comparison of popular frameworks like React, Vue, Angular, and Svelte, focusing on their unique features and suitability for different project types. - Source: dev.to / 4 months ago
AngularJs: AngularJS is a discontinued free and open-source JavaScript-based web framework for developing single-page applications. It was maintained mainly by Google and a community of individuals and corporations. - Source: dev.to / 10 months ago
JavaScript Frameworks: JavaScript frameworks like React, Angular, Vue, and Svelte allow you to build interactive sites. They have a steeper learning curve but enable complex functionality like single-page applications. These are great for web developers. - Source: dev.to / 11 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
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