Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Any.DO should be more popular than Freshdesk. It has been mentiond 46 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Best thing it has over any.do is that you have 3 types of entities: tasks, recurring tasks and habits. Source: about 1 year ago
I used to use any.do + loop habit, but Habitnow has features from both of them. Source: about 1 year ago
A. Add reminders to the simple todo list in notion (so I can use it instead of any.do etc). Source: about 1 year ago
Has anyone found a workaround to keep using google home assistant to add tasks? The only one I found was to use any.do via zapier, but that only works with a $3 month subscription to any.do , which I definitely don't want to pay. Source: about 1 year ago
You know I tried a lot of things, todoist, any.do, meistertasks, notion, one note, google keep, microsoft excel, taskade and everything had some problem/flaw where I felt missing. I am still using google keep, all my raw material and quick thoughts are in it, but it cannot handle huge lists and starts becoming slow. It is just good for few lines. One note is also good but tagging and filters are not possible. I... Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Todoist - Todoist is a to-do list that helps you get organized, at work and in life.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Remember The Milk - Remember The Milk is a task and time management application for mobile devices.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!