Software Alternatives, Accelerators & Startups

AnyChart VS LiveAgent

Compare AnyChart VS LiveAgent and see what are their differences

AnyChart logo AnyChart

Award-winning JavaScript charting library & Qlik Sense extensions from a global leader in data visualization! Loved by thousands of happy customers, including over 75% of Fortune 500 companies & over half of the top 1000 software vendors worldwide.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • AnyChart Landing page
    Landing page //
    2022-08-22

Founded in 2003, AnyChart is one of the global leaders in interactive data visualization, offering award-winning, flexible JavaScript (HTML5) charting libraries with numerous chart types and features, great API & documentation, and enterprise-grade support.

Cross-browser JS charts and graphs, maps, stock charts, and Gantt charts powered by AnyChart have helped thousands of companies including industry leaders — from startups to corporate giants such as AT&T, Bosch, BP, Citi, ExxonMobil, Lockheed Martin, Merck, Novartis, Oracle, Reuters, Samsung, Tencent, UBS, Volkswagen, Yahoo, 3M & many others — gain better insight, make right decisions, and improve their enterprise performance based on robust, insightful data visualization.

Whether you need to enhance your website with better reporting, embed dashboards into your on-premises and SaaS systems, or build an entirely new product, AnyChart covers all your data visualization needs. The company's products include massive out-of-the-box capabilities, combined with flexibility & simplicity.

Loved by thousands of happy customers, including more than 75% of Fortune 500 companies across all industries and over half of the top 1,000 software vendors worldwide.

In 2019, AnyChart launched a technology alliance partnership with Qlik, adding three new product extensions for Qlik Sense. The partnership enables the Qlik community to be provided with more than 30 new chart types and many valuable features natively in the Qlik environment.

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

AnyChart

$ Details
freemium $49.0 / One-off (Next Unicorn" SaaS licence for startups)
Platforms
JavaScript Web Qlik Windows Mac OSX Linux Android iOS TypeScript PHP Google Chrome Safari Opera Firefox Java iPhone Mobile Laravel ReactJS React Native Angular Python Node JS Cross Platform
Release Date
2003 May

AnyChart features and specs

  • Chart types: 70+ (bar, line, Gantt, candlestick, waterfall, sunburst...)
  • Data formats: Multiple (JavaScript API, XML, JSON, CSV, HTML table, Google Sheets...)
  • Integration: Seamlessly runs with any language, framework, and database (multiple integration templates are available)
  • Docs: The documentation and API reference are very detailed and everything is explained in detail in a simple and clear way, with numerous readymade chart samples
  • Browser support: Supports all browsers, including IE6+ along with mobile browsers
  • Dependencies: None
  • Product history: AnyChart has been operating from 2003 and the team is very experienced with a long history of releasing high-quality products.
  • Open source: The open source code is hosted on GitHub under different licenses depending on the library
  • Flexibility: Extremely flexible and customizable Any part of a chart can be changed and customized.
  • Interactivity: Events can be distributed to chart elements which respond to user actions. Event listeners are simple JavaScript functions which are very easy to use and understand

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

AnyChart videos

Heatmap Chart using AnyChart with Python

More videos:

  • Tutorial - Creating Interactive Charts with AnyChart library for Your Android App
  • Tutorial - How to Create a Gantt Chart in Qlik Sense using AnyGantt Extension by AnyChart

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to AnyChart and LiveAgent)
Data Dashboard
100 100%
0% 0
Customer Support
0 0%
100% 100
Charting Libraries
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing AnyChart and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AnyChart and LiveAgent

AnyChart Reviews

  1. Fast, effective charts

    Probably the best JS chart library on the market right now.

    🏁 Competitors: CanvasJS
    👍 Pros:    Extremely simple|Fast|Affordable
    👎 Cons:    Not free

15 JavaScript Libraries for Creating Beautiful Charts
AnyChart is a lightweight and robust JavaScript charting library with charts designed to be embedded and integrated. AnyChart allows you to display 68 charts out-of-the-box and provides features to create your own chart types. You can save a chart as an image in PDF, PNG, JPG or SVG format.
Top 10 Visual Analytics Provider For 2021
AnyChart provides products for those who are slightly well-versed with HTML and JavaScript. Their products provide robust JavaScript charting libraries with APIs, documentation, and enterprise-grade support. Developers can integrate a variety of charts into their mobile, desktops, or web products. Their component is compatible with any database and runs on any platform....
Top 10 JavaScript Charting Libraries for Every Data Visualization Need
AnyChart is a robust, lightweight and feature-rich JS chart library with rendering in SVG/VML. It actually gives web developers a great opportunity to create any different charts that will help to make decisions based on what is seen.
Source: hackernoon.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

What are some alternatives?

When comparing AnyChart and LiveAgent, you can also consider the following products

Chart.js - Easy, object oriented client side graphs for designers and developers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Highcharts - A charting library written in pure JavaScript, offering an easy way of adding interactive charts to your web site or web application

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

D3.js - D3.js is a JavaScript library for manipulating documents based on data. D3 helps you bring data to life using HTML, SVG, and CSS.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.