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UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
draw.io - Online diagramming application
Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.
Dia - Dia is a GTK+ based diagram creation program for GNU/Linux, MacOS X, Unix, and Windows, and is released under the GPL license.
Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.
yEd - yEd is a free desktop application to quickly create, import, edit, and automatically arrange diagrams. It runs on Windows, Mac OS X, and Unix/Linux.