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AppReviewBot VS Document360

Compare AppReviewBot VS Document360 and see what are their differences

AppReviewBot logo AppReviewBot

Get new iOS App Store and Google Play Store reviews directly in Slack, Microsoft Teams or Mattermost as soon as they happen. Unlimited apps, every country.

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
  • AppReviewBot Landing page
    Landing page //
    2023-04-10

Hello App Devs!

AppReviewBot makes it easy to respond to every single review your app receives. Not only that, but when you're able to view app reviews in an organized way you can learn from the information users are giving you. AppReviewBot is easy to use, first, search for your app on our home page, then choose where you would like your app reviews to be sent to. Your reviews will populate in the corresponding Slack or MS Teams channel as soon as they are received by the App Store or Play Store. Our customers report a substantial increase in the amount of reviews they are able to respond to with AppReviewBot.

Go beyond the basic, take your user feedback to another level by creating a competitor-reviews channel. Search for your competitors's apps at https://AppReviewBot.com and add them to a new Slack or MS Teams channel dedicated to receiving app reviews from other apps in your space. The relevant user feedback that populates in this channel can be a powerful source of information, helpful in making key decisions about the future of your app.

AppReviewBot has proven that small changes can make massive differences.

  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding

AppReviewBot features and specs

  • Monitoring tool: The easiest way to monitor app reviews
  • Slack integration: Use the power of Slack to change your app review experience
  • Microsoft Teams Notifications: Be the first to know when a user leaves a review on your app
  • Real-time Tracking: Receive app reviews as soon as they are published

Document360 features and specs

  • Search Functionality: AI powered search
  • category manager: Can add upto 6 sub categories
  • Version Control: Can maintain multiple version of the article with time stamp
  • Multilingual capability : Can localize your Knowledge base in multiple languages
  • Collaboration Tools: Collaborate with team for discussion and reviews
  • Analytics and Reporting: Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector: Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions: Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

AppReviewBot videos

Welcome to AppReviewBot

More videos:

  • Tutorial - Using Slack RSS Integration for Apple App Reviews
  • Review - Native Slack Integration vs. AppReviewBot

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story — Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Category Popularity

0-100% (relative to AppReviewBot and Document360)
App Reviews
100 100%
0% 0
Knowledge Management
0 0%
100% 100
Customer Feedback
100 100%
0% 0
Document Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AppReviewBot and Document360

AppReviewBot Reviews

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Document360 Reviews

  1. Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    🏁 Competitors: ProProfs Knowledge Base
    👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360’s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Social recommendations and mentions

Based on our record, Document360 should be more popular than AppReviewBot. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AppReviewBot mentions (3)

  • Monitor your app like a pro
    Want to optimise your app and monitor your app like a pro? Here’s Appreviewbot that makes it possible for you.That can help identify performance,that can impact an app's scalability. By monitoring and optimising performance, developers can ensure their app can handle increased user traffic and usage. Source: about 1 year ago
  • Now get your app reviews easily and quickly with Appreviewbot
    Tired of manually managing your app's reviews? Let Appreviewbot do the work for you. Sign up now and enjoy seamless reviews monitoring. Within Slack, Discord and Microsoft Teams. Source: over 1 year ago
  • 5 Best Slack Bots for App Developers in 2021
    The difference between clicking around in the back of the Google Play Console looking to see if you have any new reviews vs. Receiving a “PING” in your dedicated #app-reviews Slack channel can not be overstated. Replying to every app store review you receive should be a goal that all app developers aspire to achieve. AppReviewBot makes this challenge easy with reply and translation links directly in Slack.... - Source: dev.to / over 3 years ago

Document360 mentions (17)

  • Product Documentation Tools and Techniques
    If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: about 1 year ago
  • 7 Best Alternatives To MadCap Flare
    Document360 If you want a much simpler alternative to MadCap Flare, then look no further than Document360. Document360 is a help authoring tool that allows you to create documentation in HTML or Markdown to build an engaging knowledge base for your users. Document360 makes it easy to collaborate with other authors and review content to get it ready for production. - Source: dev.to / over 1 year ago
  • Tech documentation/ technical writing
    Try Document360! Document360 is a cutting-edge software documentation and knowledge management platform that enables teams to communicate, share, track, and manage all kinds of software documentation in one location. Document360 is interactive, unlike Pages on macOS. This means that developers can add code blocks to documents with a click of the mouse! Your team can quickly compose content directly or add code... Source: over 1 year ago
  • What would be a good benchmark for Satisfaction Score for technical/developer documentation in SaaS companies?
    Product Documentation is ultimately a crucial SaaS component that, if completed successfully, can greatly increase your success. If you are looking for a tool to write and manage all product docs you can explore Document360. Source: over 1 year ago
  • Wiki or Knowledge Base
    Without rather sophisticated coding abilities, it is difficult to effectively change the front end of a wiki. You don't have to worry about maintaining the software in the back-end when using SaaS knowledge bases, like Document360 The customer service team is available around-the-clock to help you solve any issues. Source: almost 2 years ago
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What are some alternatives?

When comparing AppReviewBot and Document360, you can also consider the following products

AppFollow - AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Appbot - AI-powered sentiment analysis & text mining for app reviews and customer feedback. Appbot helps Product, Marketing & Support teams improve faster.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

ReviewBot - Get notified when someone leaves a review about your company. Review monitoring via Slack, Email, Microsft Teams, Zendesk & More

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.