Software Alternatives, Accelerators & Startups

Asana VS BMC Helix ITSM

Compare Asana VS BMC Helix ITSM and see what are their differences

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Asana logo Asana

Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

BMC Helix ITSM logo BMC Helix ITSM

BMC Helix ITSM is a SaaS-based software that helps IT companies in providing effective service management solutions.
  • Asana Landing page
    Landing page //
    2023-10-10
  • BMC Helix ITSM Landing page
    Landing page //
    2023-09-11

Asana features and specs

  • User-friendly Interface
    Asana offers a clean and intuitive interface that makes it easy for users to navigate and manage their tasks without a steep learning curve.
  • Collaboration Features
    Asana provides robust collaboration tools, including task assignments, comments, and file attachments, which facilitate seamless teamwork.
  • Integration Options
    Asana integrates with a wide range of other tools and services, such as Slack, Google Drive, and Dropbox, allowing for a more cohesive workflow.
  • Customizable Workflows
    Users can tailor Asana to fit their specific needs with customizable templates, task boards, and automation rules, enhancing productivity.
  • Mobile Accessibility
    Asana has well-rated mobile apps for iOS and Android, enabling users to manage their tasks and projects on the go.
  • Timeline
    Visualize your project plan so you can hit your deadlines.
  • Kanban Boards
    A simple, visual way to track your team’s work.

Possible disadvantages of Asana

  • Pricing
    Though Asana offers a free tier, advanced features and larger team sizes require a subscription, which can be expensive for small businesses.
  • Complexity for Small Projects
    For smaller projects or teams, Asana might feel overly complex and include features that aren't necessarily needed, potentially leading to a cluttered experience.
  • Limited Offline Capabilities
    Asana relies heavily on internet connectivity, and its offline features are limited, which can be a drawback for users who need access in low-connectivity environments.
  • Notification Overload
    Users may find themselves overwhelmed by frequent notifications and updates, making it difficult to filter out the essential information.
  • Steep Learning Curve for Some Features
    While the basic features of Asana are user-friendly, some of the more advanced functionalities have a steeper learning curve, requiring time to master.

BMC Helix ITSM features and specs

  • Comprehensive Functionality
    BMC Helix ITSM provides a wide range of IT service management functionalities, including incident management, problem management, change management, and asset management, making it a comprehensive solution for diverse IT needs.
  • AI-Driven Automation
    The platform utilizes artificial intelligence to automate routine tasks and workflows, thereby improving efficiency and reducing the manual workload on IT teams.
  • Cloud-Based Flexibility
    As a cloud-based solution, BMC Helix ITSM offers scalability and accessibility, allowing organizations to deploy resources as needed and access tools from anywhere.
  • Customization and Integration
    The platform is highly customizable and integrates with various third-party applications, enabling organizations to tailor the solution to their specific requirements and improve interoperability.
  • User-Friendly Interface
    BMC Helix ITSM features an intuitive and modern user interface that enhances user experience and makes it easy for IT staff to navigate and perform tasks effectively.

Possible disadvantages of BMC Helix ITSM

  • Cost
    BMC Helix ITSM can be quite expensive, particularly for small and medium-sized businesses, due to its comprehensive features and scalability options.
  • Complexity in Setup
    The initial setup and configuration of the platform can be complex and time-consuming, requiring significant expertise and resources, which may be challenging for some organizations.
  • Learning Curve
    Due to its wide range of features and functionalities, there can be a steep learning curve for new users, potentially requiring extensive training and adaptation time.
  • Dependence on Internet Connectivity
    Being a cloud-based solution, BMC Helix ITSM is reliant on stable internet connectivity, which can be a drawback in areas with unreliable connections.

Asana videos

Asana Review + Demo: Top 5 Reasons Asana Is The Best Project and Team Management Tool

More videos:

  • Review - Exploring the new Asana Timeline
  • Review - Asana: Full Review (2019) (with timestamps)
  • Review - Asana Warning! Top 5 Reasons To Avoid Asana Project Manager (Before You Buy Asana Review)

BMC Helix ITSM videos

Overview of BMC Helix ITSM Insights

More videos:

  • Review - What’s new in BMC Helix ITSM 20.08

Category Popularity

0-100% (relative to Asana and BMC Helix ITSM)
Project Management
100 100%
0% 0
Help Desk
0 0%
100% 100
Task Management
100 100%
0% 0
Service Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Asana and BMC Helix ITSM

Asana Reviews

  1. Convenient

    Convenient. It helps to stay organized and track task progress.

  2. Good, but not the best.

    While Asana is a robust task management and project planning tool, in my experience, it falls slightly short when compared to Trello, particularly in terms of user-friendliness and simplicity. Asana offers a variety of features such as multiple project views (list, board, timeline, calendar), custom fields, and reporting tools, which can be highly beneficial for complex project management. However, I found that the learning curve can be steep, especially for team members not familiar with this type of software. The interface, while feature-rich, can feel a bit cluttered and overwhelming for new users. On the other hand, Trello shines in its simplicity and straightforward design. The visual card and board system is intuitive and easy to grasp, making it a more accessible tool for team members of varying tech proficiency levels. Additionally, Trello's user interface is cleaner and more streamlined, which contributes to an overall more enjoyable user experience.

    In terms of collaboration, both tools provide good collaborative features like commenting, tagging, and task assignment. However, I appreciate Trello's flexibility with its Power-Ups, allowing integration with a wide array of apps which enhances its functionality. In conclusion, while Asana is a powerful tool with extensive features, I prefer Trello for its ease of use, simplicity, and intuitive design. However, I do see the value of Asana for larger teams or more complex projects.

    🏁 Competitors: Trello
  3. Simon
    · Working at IT Professional ·
    A Solid Project Management Tool, but Not the Best on the Market

    Asana is a popular project management tool that has a lot to offer. It is fast and versatile, making it easy for individuals and teams to collaborate and get things done. The interface is clean and user-friendly, and there are plenty of features to help you organise and track your projects.

    However, while Asana is a good tool, it is not the best on the market. One of its main weaknesses is its lack of advanced reporting and analysis capabilities. It can be challenging to get a comprehensive view of your projects and how they are progressing, especially if you have a large number of them.

    Another issue is the cost. Asana can be expensive for teams with a lot of members, especially when compared to other project management tools that offer similar features at a lower price point.

    🏁 Competitors: Trello
    👍 Pros:    Fast|Clean ui|Excellent features
    👎 Cons:    No reporting|Expensive

Top 10 Notion Alternatives for 2025 and Why Teams Are Choosing Ledger
Asana shines when it comes to visual task management and timelines. But for teams that need deeper documentation, chat, or creative collaboration, it often gets paired with other tools—adding complexity.
The Top 7 ClickUp Alternatives You Need to Know in 2025
OverviewAsana is known for its user-friendly interface and comprehensive task management capabilities. It helps teams organize work efficiently while enhancing collaboration.
How Tight-Knit Teams Get More Done with Innovative Project Management Tools
A small business might suddenly land a new client or product line. With a flexible approach, you can handle sudden expansions. For instance, if your Trello board becomes crowded, you can create additional boards or switch to something like Asana that manages more detailed sub-tasks. Meanwhile, short video demos via ScreenRec can ensure your new hires (or existing staff)...
Source: medium.com
25 Best Asana Alternatives & Competitors for Project Management in 2024
Build short-form project briefs to robust resource wikis with ClickUp Docs. Docs are integrated with your projects and tasks, making it convenient to manage everything in one place! Top it off with a suite of customizations, and Docs can easily replace your other tools to organize any type of data. Asana doesn’t have native docs making ClickUp one of the more popular Asana...
Source: clickup.com
The 10 best Asana alternatives in 2024
Project management looks different for every person and every team—so it makes sense that the tool you choose will be for similarly unique reasons. The best way to choose an Asana alternative is to decide what isn't working for you with Asana, and then test out a few of these tools to see which of them fits your needs best.
Source: zapier.com

BMC Helix ITSM Reviews

We have no reviews of BMC Helix ITSM yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Asana seems to be more popular. It has been mentiond 94 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Asana mentions (94)

  • Mastering the Money Matters of Open Source: Navigating the Financial Landscape
    Budgeting and Planning: Setting a realistic budget that aligns with the project’s goals is an essential first step. Tools such as Trello and Asana can help project teams organize tasks and track financial planning efforts. Detailed budget management strategies are also discussed within the open source project budget management guides. - Source: dev.to / 3 months ago
  • Asana Salesforce Integration Guide
    Asana is a popular platform for organizing and tracking work, helping teams manage tasks and projects. Salesforce, on the other hand, is a leading customer relationship management (CRM) tool that helps companies track customer interactions, manage sales, and organize support activities. - Source: dev.to / 6 months ago
  • 🚀 Introducing Claude 3.5 Sonnet & Haiku: The AI Revolution is Here! 💻✨
    Now, here’s where things get really exciting—Claude can now use computers like we do! 🎉 Imagine an AI that can move a cursor, click buttons, type text, and interact with software on its own. This feature, available in Claude 3.5 Sonnet (currently in public beta), is a game-changer. Companies like Asana, Canva, and Replit are already leveraging it to automate complex workflows and handle multi-step tasks in real... - Source: dev.to / 7 months ago
  • 100+ Must-Have Web Development Resources
    Asana: Helps track and record team members' work. - Source: dev.to / 7 months ago
  • 5 Best AI Tools for Productive Development in 2024
    Managing development projects and tasks can be time-consuming, but Asana’s AI-powered features make it easier to stay on top of deliverables. Asana uses AI to offer smart suggestions for project goals, detect potential risks, and provide insights into team productivity. - Source: dev.to / 8 months ago
View more

BMC Helix ITSM mentions (0)

We have not tracked any mentions of BMC Helix ITSM yet. Tracking of BMC Helix ITSM recommendations started around Mar 2021.

What are some alternatives?

When comparing Asana and BMC Helix ITSM, you can also consider the following products

Basecamp - A simple and elegant project management system.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

ManageEngine ServiceDesk Plus - Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.