Software Alternatives, Accelerators & Startups

Asana VS HaloITSM

Compare Asana VS HaloITSM and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Asana logo Asana

Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

HaloITSM logo HaloITSM

You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.
  • Asana Landing page
    Landing page //
    2023-10-10
  • HaloITSM Landing page
    Landing page //
    2022-03-02

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

HaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.

HaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.

Asana

Website
asana.com
$ Details
freemium $11.99 / Monthly (Per user - Premium)
Platforms
-

HaloITSM

$ Details
paid Free Trial $49.0 / Monthly (Agent)
Platforms
Web Windows Android iOS Mac OSX Linux Cross Platform iPhone

Asana features and specs

  • User-friendly Interface
    Asana offers a clean and intuitive interface that makes it easy for users to navigate and manage their tasks without a steep learning curve.
  • Collaboration Features
    Asana provides robust collaboration tools, including task assignments, comments, and file attachments, which facilitate seamless teamwork.
  • Integration Options
    Asana integrates with a wide range of other tools and services, such as Slack, Google Drive, and Dropbox, allowing for a more cohesive workflow.
  • Customizable Workflows
    Users can tailor Asana to fit their specific needs with customizable templates, task boards, and automation rules, enhancing productivity.
  • Mobile Accessibility
    Asana has well-rated mobile apps for iOS and Android, enabling users to manage their tasks and projects on the go.
  • Timeline
    Visualize your project plan so you can hit your deadlines.
  • Kanban Boards
    A simple, visual way to track your team’s work.

Possible disadvantages of Asana

  • Pricing
    Though Asana offers a free tier, advanced features and larger team sizes require a subscription, which can be expensive for small businesses.
  • Complexity for Small Projects
    For smaller projects or teams, Asana might feel overly complex and include features that aren't necessarily needed, potentially leading to a cluttered experience.
  • Limited Offline Capabilities
    Asana relies heavily on internet connectivity, and its offline features are limited, which can be a drawback for users who need access in low-connectivity environments.
  • Notification Overload
    Users may find themselves overwhelmed by frequent notifications and updates, making it difficult to filter out the essential information.
  • Steep Learning Curve for Some Features
    While the basic features of Asana are user-friendly, some of the more advanced functionalities have a steeper learning curve, requiring time to master.

HaloITSM features and specs

  • User-Friendly Interface
    HaloITSM offers an intuitive and easy-to-navigate interface that makes it simple for users to access various ITSM features without a steep learning curve.
  • Comprehensive Features
    The platform provides a broad range of ITSM functionalities, including incident, problem, change, and asset management, allowing organizations to manage all IT services in one place.
  • Customization
    HaloITSM allows for a considerable degree of customization, enabling organizations to tailor workflows, dashboards, and reports to meet their specific IT service management needs.
  • Integration Capabilities
    It offers robust integration options with other popular software and tools, making it easier for organizations to synchronize HaloITSM with their existing IT ecosystems.
  • Cloud-Based
    Being a cloud-based solution, HaloITSM ensures users can access the platform from anywhere, facilitating remote work and improving accessibility.

Possible disadvantages of HaloITSM

  • Pricing Structure
    Some users may find HaloITSM's pricing model to be on the higher side, especially for smaller organizations or startups with limited budgets.
  • Limited User Community
    HaloITSM has a smaller user community compared to some other ITSM solutions, which could limit the availability of community-driven resources and forums.
  • Complexity in Advanced Features
    While the basic features are user-friendly, some advanced functionalities may require more time and training to fully utilize, posing a challenge for less experienced users.
  • Scalability Concerns for Very Large Enterprises
    For exceptionally large enterprises, there may be concerns regarding the scalability of HaloITSM to handle extremely high volumes of data and users efficiently.
  • Initial Setup
    The initial setup process can be time-consuming and may require detailed planning to align the platform configuration with specific organizational needs.

Asana videos

Exploring the new Asana Timeline

More videos:

  • Demo - Asana Review + Demo: Top 5 Reasons Asana Is The Best Project and Team Management Tool
  • Review - Asana: Full Review (2019) (with timestamps)
  • Review - Asana Warning! Top 5 Reasons To Avoid Asana Project Manager (Before You Buy Asana Review)

HaloITSM videos

HaloITSM in a Nutshell

More videos:

  • Review - Workflows in HaloITSM
  • Review - HaloITSM Workflow Automation - Tech Talk with Excalibur Data Systems

Category Popularity

0-100% (relative to Asana and HaloITSM)
Project Management
100 100%
0% 0
ITSM
0 0%
100% 100
Task Management
100 100%
0% 0
IT Service Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Asana and HaloITSM

Asana Reviews

  1. Convenient

    Convenient. It helps to stay organized and track task progress.

  2. Good, but not the best.

    While Asana is a robust task management and project planning tool, in my experience, it falls slightly short when compared to Trello, particularly in terms of user-friendliness and simplicity. Asana offers a variety of features such as multiple project views (list, board, timeline, calendar), custom fields, and reporting tools, which can be highly beneficial for complex project management. However, I found that the learning curve can be steep, especially for team members not familiar with this type of software. The interface, while feature-rich, can feel a bit cluttered and overwhelming for new users. On the other hand, Trello shines in its simplicity and straightforward design. The visual card and board system is intuitive and easy to grasp, making it a more accessible tool for team members of varying tech proficiency levels. Additionally, Trello's user interface is cleaner and more streamlined, which contributes to an overall more enjoyable user experience.

    In terms of collaboration, both tools provide good collaborative features like commenting, tagging, and task assignment. However, I appreciate Trello's flexibility with its Power-Ups, allowing integration with a wide array of apps which enhances its functionality. In conclusion, while Asana is a powerful tool with extensive features, I prefer Trello for its ease of use, simplicity, and intuitive design. However, I do see the value of Asana for larger teams or more complex projects.

    🏁 Competitors: Trello
  3. Simon
    · Working at IT Professional ·
    A Solid Project Management Tool, but Not the Best on the Market

    Asana is a popular project management tool that has a lot to offer. It is fast and versatile, making it easy for individuals and teams to collaborate and get things done. The interface is clean and user-friendly, and there are plenty of features to help you organise and track your projects.

    However, while Asana is a good tool, it is not the best on the market. One of its main weaknesses is its lack of advanced reporting and analysis capabilities. It can be challenging to get a comprehensive view of your projects and how they are progressing, especially if you have a large number of them.

    Another issue is the cost. Asana can be expensive for teams with a lot of members, especially when compared to other project management tools that offer similar features at a lower price point.

    🏁 Competitors: Trello
    👍 Pros:    Fast|Clean ui|Excellent features
    👎 Cons:    No reporting|Expensive

Top 10 Notion Alternatives for 2025 and Why Teams Are Choosing Ledger
Asana shines when it comes to visual task management and timelines. But for teams that need deeper documentation, chat, or creative collaboration, it often gets paired with other tools—adding complexity.
The Top 7 ClickUp Alternatives You Need to Know in 2025
OverviewAsana is known for its user-friendly interface and comprehensive task management capabilities. It helps teams organize work efficiently while enhancing collaboration.
How Tight-Knit Teams Get More Done with Innovative Project Management Tools
A small business might suddenly land a new client or product line. With a flexible approach, you can handle sudden expansions. For instance, if your Trello board becomes crowded, you can create additional boards or switch to something like Asana that manages more detailed sub-tasks. Meanwhile, short video demos via ScreenRec can ensure your new hires (or existing staff)...
Source: medium.com
25 Best Asana Alternatives & Competitors for Project Management in 2024
Build short-form project briefs to robust resource wikis with ClickUp Docs. Docs are integrated with your projects and tasks, making it convenient to manage everything in one place! Top it off with a suite of customizations, and Docs can easily replace your other tools to organize any type of data. Asana doesn’t have native docs making ClickUp one of the more popular Asana...
Source: clickup.com
The 10 best Asana alternatives in 2024
Project management looks different for every person and every team—so it makes sense that the tool you choose will be for similarly unique reasons. The best way to choose an Asana alternative is to decide what isn't working for you with Asana, and then test out a few of these tools to see which of them fits your needs best.
Source: zapier.com

HaloITSM Reviews

We have no reviews of HaloITSM yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Asana seems to be a lot more popular than HaloITSM. While we know about 94 links to Asana, we've tracked only 2 mentions of HaloITSM. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Asana mentions (94)

  • Mastering the Money Matters of Open Source: Navigating the Financial Landscape
    Budgeting and Planning: Setting a realistic budget that aligns with the project’s goals is an essential first step. Tools such as Trello and Asana can help project teams organize tasks and track financial planning efforts. Detailed budget management strategies are also discussed within the open source project budget management guides. - Source: dev.to / about 2 months ago
  • Asana Salesforce Integration Guide
    Asana is a popular platform for organizing and tracking work, helping teams manage tasks and projects. Salesforce, on the other hand, is a leading customer relationship management (CRM) tool that helps companies track customer interactions, manage sales, and organize support activities. - Source: dev.to / 6 months ago
  • 🚀 Introducing Claude 3.5 Sonnet & Haiku: The AI Revolution is Here! 💻✨
    Now, here’s where things get really exciting—Claude can now use computers like we do! 🎉 Imagine an AI that can move a cursor, click buttons, type text, and interact with software on its own. This feature, available in Claude 3.5 Sonnet (currently in public beta), is a game-changer. Companies like Asana, Canva, and Replit are already leveraging it to automate complex workflows and handle multi-step tasks in real... - Source: dev.to / 6 months ago
  • 100+ Must-Have Web Development Resources
    Asana: Helps track and record team members' work. - Source: dev.to / 7 months ago
  • 5 Best AI Tools for Productive Development in 2024
    Managing development projects and tasks can be time-consuming, but Asana’s AI-powered features make it easier to stay on top of deliverables. Asana uses AI to offer smart suggestions for project goals, detect potential risks, and provide insights into team productivity. - Source: dev.to / 7 months ago
View more

HaloITSM mentions (2)

  • College sysadmin here - what Service Desk/ITSM platform should I be looking at?
    Https://haloitsm.com/ might be a good fit. It's a solid, full featured system with a huge number of features. Source: over 2 years ago
  • Helpdesk Solution
    Looking for a spiceworks replacement also. Does anyone have experience with https://haloitsm.com/ or https://gogenuity.com/. Source: over 3 years ago

What are some alternatives?

When comparing Asana and HaloITSM, you can also consider the following products

Basecamp - A simple and elegant project management system.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

ALVAO IT Service Management - Manage everything from ticketing to asset tracking and boost your business with one powerful ITSM platform that eases your IT department workload.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.