The Artificial intelligence based SaaS platform transforms the consumer's experience by reducing transaction time and providing the right resolution every time. Decision tree flow guides the agent through a controlled, predefined and approved process to help your customers in the fastest possible time. The knowledge management tool maps the organisations processes onto the platform with a built in workflow. It is a breakthrough concept to segregate and organize process knowledge and system knowledge. The structure and concept of the application are based on Lean principles of 5S, 'Just In Time' and error proofing.
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Based on our record, Copper seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I've seen Copper CRM work quite well for contractors (assuming that your team is using or open to using Google Workspace - if you're not using Google Workspace, I'd probably ask why not? But then recommend you to use Pipedrive if you're not willing to switch to Google Workspace). Source: over 1 year ago
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