Software Alternatives, Accelerators & Startups

Ask.fm VS Intercom

Compare Ask.fm VS Intercom and see what are their differences

Ask.fm logo Ask.fm

Curious? Just ask! Openly or anonymously.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Ask.fm Landing page
    Landing page //
    2023-09-12
  • Intercom Landing page
    Landing page //
    2023-07-05

Ask.fm

Website
ask.fm
Pricing URL
-
Release Date
-
Startup details
Country
Latvia
City
Riga
Employees
50 - 99

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Ask.fm videos

Ask.FM Parent Review

More videos:

  • Demo - What is Ask.FM? (Explanation and Demonstration)

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Ask.fm and Intercom)
Social Networks
100 100%
0% 0
Customer Support
0 0%
100% 100
Social & Communications
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ask.fm and Intercom

Ask.fm Reviews

We have no reviews of Ask.fm yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Ask.fm seems to be a lot more popular than Intercom. While we know about 70 links to Ask.fm, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ask.fm mentions (70)

  • Abridged History of Amber and the Cats
    Amber went to Twitter and ask.fm to say that Rafe was lying and "absolutely insane." She continued to say that she had SO MANY screenshots that prove Rafe was neglectful and batshit crazy, but when asked to share them, never did. Amber's clapbacks after she snapped and was going to upload the video:. Source: 10 months ago
  • What was everyone's high school experience like with phones/phone addiction around you?
    I'm 22F, I graduated high school in 2018. The world just felt different then, I feel that phone/social media addiction was not NEARLY as present back then, as we really only had snapchat, Instagram, and ask.fm that were cool in my grade at least. Source: 10 months ago
  • Which humanoid Legendary Lord is physically strongest?
    Settra fighting Kholek is not in the actual published End Times material. It's just something from Josh Reynolds' ask.fm, and GW's official stance is that everything outside of the published material is not canon. Source: 12 months ago
  • LOL. Science can easily become cultish compared to religion? What a freaking moron
    There was a time during Jacobs ask.fm days where he constantly talked like this. His thing was Alan Watts and ego. It just runs in the family. Source: about 1 year ago
  • ASK.fm won't delete my embarrassing account I created at 13
    I contacted ASK.fm support to delete an account I created and never touched when I was 13, (I'm 22 now) and they won't delete it because I have forgotten the email and username associated with the account. Source: about 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing Ask.fm and Intercom, you can also consider the following products

The Answer Bank - The Answer Bank is the UK’s leading question-and-answer site.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Whisper.sh - Whisper is the best place to express yourself online. Connect with likeminded individuals and discover the unseen world around you.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Blurtit - Blurtit is a Q&A website. You can ask a question or answer on any question.

Drift - A messaging app that helps you grow your business.