ASP.NET Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

ASP.NET mentions (20)

• C# Fundamentals

  Web Applications: ASP.NET, a powerful framework for building web applications, is primarily based on C#. Developers can create dynamic websites, web APIs, and services with ASP.NET. - Source: dev.to / about 1 month ago

• What’s New in Bold Reports 6.1 April 2024 Release

  The Bold Reporting Tools ASP.NET MVC and ASP.NET Web Forms will no longer be deployed in the embedded build. However, bug fixes are diligently transferred to our public repositories until Microsoft officially announces the end of support for these platforms. For new web application development or to stay up-to-date, Blazor or ASP.NET Core are recommended. - Source: dev.to / 2 months ago

• Is ASP.NET Core the next step in my career being an ASP.NET MVC developer? Or are there other technologies I should look at?

  Sorry for the possibly dumb questions. But then does .NET 5 have a "Model View Controller" workflow? I'm seeing ASP.NET still exists. But it's just "ASP.NET", no "MVC" or "Core" attached to the end. And they seem to recommend Blazor instead of C# which is something I only know the name of. Source: over 1 year ago

• Mixing GCloud and F#

  Cloud functions run aspnet core under the hood, but since it is a controlled environment it was designed in a way that the only concern you should worry about is running your function so all of the usual boilerplate related to adding services, middleware or enabling features is hidden away from you which for most simple scenarios this is what you will need and in the case of F# where dependency injection is more... - Source: dev.to / over 1 year ago

• Professional transition from Java to C#?

  I'm doing "backend data processing microservices" and the main framework component is ASP. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago