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Atera VS Hexnode MDM

Compare Atera VS Hexnode MDM and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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Atera logo Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Hexnode MDM logo Hexnode MDM

Mobile Device Management solution from Hexnode helps you monitor, manage and secure mobile devices across your organization.
  • Atera Action AI™
    Action AI™ //
    2024-06-13
  • Atera IT Automations
    IT Automations //
    2024-06-13
  • Atera Real-time Monitoring and Alerts
    Real-time Monitoring and Alerts //
    2024-06-13
  • Atera Helpdesk and Ticketing
    Helpdesk and Ticketing //
    2024-06-13

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including patch management, comprehensive reporting and analytics, real-time diagnostics and alerting, and more, enhanced by end-to-end AI capabilities. Combined with unlimited device management, Atera is the ideal solution for internal IT teams seeking to optimize workflows, reduce manual task load, and support seamless operations across the entire enterprise.

  • Hexnode MDM Landing page
    Landing page //
    2023-09-12

Atera features and specs

  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management

Hexnode MDM features and specs

  • Comprehensive Device Management
    Hexnode MDM offers extensive features for managing a wide range of devices including smartphones, tablets, desktops, and more.
  • Cross-Platform Support
    It supports multiple operating systems like iOS, Android, Windows, macOS, and tvOS, offering flexibility for diverse device environments.
  • User-Friendly Interface
    The interface is intuitive and easy to use, which simplifies the process of managing devices and deploying policies.
  • Scalability
    Hexnode MDM is scalable, making it suitable for both small businesses and large enterprises.
  • Security Features
    It provides robust security features including remote lock, wipe, and password policy enforcement to protect sensitive data.
  • Customizable Policies
    The platform allows for the creation of customized policies that can be tailored to specific organizational needs.
  • 24/7 Customer Support
    Hexnode offers around-the-clock customer support, ensuring that any issues are promptly addressed.
  • Cost-Effectiveness
    Offers competitive pricing options and provides a range of features that deliver good value for the investment.

Possible disadvantages of Hexnode MDM

  • Learning Curve
    Despite its user-friendly interface, new users might face a learning curve when exploring all the advanced features.
  • Initial Setup Complexity
    Setting up the platform can be complex, especially for organizations without a dedicated IT team.
  • Limited Offline Capabilities
    Some features require an active internet connection to function properly, limiting usability in offline scenarios.
  • Resource Intensive
    Can be resource-intensive, potentially slowing down older devices or systems with limited specifications.
  • Occasional Lag
    Some users have reported occasional lag or slow response times, particularly when managing a large number of devices.
  • Feature Overload
    The platform's extensive feature set might be overwhelming for smaller organizations that do not need all the functionalities.
  • Third-Party Integrations
    While it supports many third-party integrations, there can be limitations or complexities in integrating with some systems.

Atera videos

+ Add

Enter a new era of AI-powered IT with Atera

More videos:

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer
  • Review - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • Review - Atera Review - An in depth look at the PSA and RMM for MSPs
  • Review - Atera Review: The best all in one solution
  • Review - Atera Review: Atera, Dump the other options

Hexnode MDM videos

+ Add

Empower your workforce with Hexnode MDM

More videos:

  • Tutorial - How to manage your Android Enterprise devices using Hexnode MDM
  • Tutorial - How to manage iOS apps using Hexnode MDM – Getting started with App Management

Category Popularity

0-100% (relative to Atera and Hexnode MDM)

Atera

Hexnode MDM

Monitoring Tools
63 63%
Monitoring Tools
37% 37
IT Management
68 68%
IT Management
32% 32
Office & Productivity
0 0%
Office & Productivity
100% 100
Patch Management
100 100%
Patch Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Atera and Hexnode MDM

Atera Reviews

  1. Frank Richards
    · Developer at RisingMax - IT Consulting ·
    Great tool!

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to optimize their IT management.

    👍 Pros:    Improved efficiency|User friendly interface|Proactive monitoring
    👎 Cons:    Learning curve|Limited customization
HWMonitor Review & Alternatives for 2023
The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The remote systems being monitored do need to have agent software installed, however. The MSPs managers and technicians access the Atera dashboard through any...
Source: www.comparitech.com
10 Best RMM Software | Remote Monitoring & Management Tools 2021
Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required, and gain access to all Atera has to offer!
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
Atera RMM is widely regarded as one of the best remote monitoring platforms for MSPs on the market. Atera can automatically scan a network for devices and add them to the platform for monitoring. The scanning is continuous so that any other devices added after the initial setup are also discovered.
Source: www.comparitech.com
8 Best RMM Software and Tools
Atera is an IT management company based in Tel Aviv, Israel. They develop Atera’s RMM software, which is an all-in-one solution, combining the traditional RMM with Professional Services Automation (PSA), remote access, billing, and reporting into a single platform. Atera is one of the most comprehensive RRM tools on the market.
Source: www.pcwdld.com
Top IT Management Software 2021
Large companies tend to have employees in a variety of locations around the world that need IT support. Atera offers remote monitoring and management options, so your IT team can keep an eye on operations wherever they are. Alerts are delivered in real-time. You’ll know about problems as they arise and can mobilize your IT team quicker to respond to them.
Source: www.itbusinessedge.com

Hexnode MDM Reviews

10 Best MDM Software: Mobile Device Management Solutions in 2023
Hexnode MDM is an easy-to-use Unified Endpoint Management solution that can also be used for managing, monitoring, and securing endpoints through a single console. The platform is robust enough to support various platforms, such as Android, iOS, tvOS, macOS, and Windows.
Source: www.softwaretestinghelp.com

Social recommendations and mentions

Based on our record, Atera seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Atera mentions (5)

  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: over 2 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: over 2 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: almost 3 years ago
  • Phone Support
    Sharon from Atera here! - while we do not provide phone support we do offer live chat support with under 1 minute response time, for urgent matter it's advised to use that channel. You can reach the chat support from our website, atera.com (bottom right corner) or from within the app. If there is an issue you struggle with at the moment and you feel you're not getting the proper assistance, DM me ticket details... Source: almost 3 years ago
  • Password Reset
    Weird... As long as your email client isnt blocking the email I have absolutely no idea. Try using the live chat on the bottom right of the website. Source: over 3 years ago

Hexnode MDM mentions (0)

We have not tracked any mentions of Hexnode MDM yet. Tracking of Hexnode MDM recommendations started around Mar 2021.

What are some alternatives?

When comparing Atera and Hexnode MDM, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

ManageEngine Mobile Device Manager Plus - ManageEngine Mobile Device Manager Plus is an enterprise mobile device management solution that is designed to enhance employee productivity without compromising on corporate security.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Scalefusion - Scalefusion is a Powerful Android, iOS, macOS & Windows 10 Device Management Solution for corporate-owned & employee-owned (BYOD) mobile, tablets, desktop & rugged devices.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Jamf Pro - Jamf Pro is comprehensive enterprise management software for the Apple platform, simplifying IT management for Mac, iPad, iPhone and Apple TV.

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