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Based on our record, Network UPS Tools seems to be a lot more popular than Atera. While we know about 113 links to Network UPS Tools, we've tracked only 5 mentions of Atera. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: over 1 year ago
Check out atera.com and feel free to let me know if you have any questions! Source: over 1 year ago
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 2 years ago
Sharon from Atera here! - while we do not provide phone support we do offer live chat support with under 1 minute response time, for urgent matter it's advised to use that channel. You can reach the chat support from our website, atera.com (bottom right corner) or from within the app. If there is an issue you struggle with at the moment and you feel you're not getting the proper assistance, DM me ticket details... Source: about 2 years ago
Weird... As long as your email client isnt blocking the email I have absolutely no idea. Try using the live chat on the bottom right of the website. Source: over 2 years ago
> what software do you recommend for gnu/linux to take input from the UPS to tell the laptop to shutdown? https://networkupstools.org/. - Source: Hacker News / 9 months ago
The Synology software is based on N.U.T. https://networkupstools.org and the Plus 1100 (listed on NUT as the Easy Power 1200) is supported in the native package with the 'blazer' driver. If you have the skills, I would SSH into the NAS and see if the device is 'noticed' or better yet recognised by the USB sub-system when you plug it it. (Normal Linux would use the lsusb command to see devices but I have no NAS... Source: 12 months ago
Others have answered the hardware part of your question. I have not seen much mention about the software to control graceful shutdowns. For this I suggest you look at the ”Network UPS Tool” (NUT for short) project (https://networkupstools.org/). It is mostly manufacturer agnostic with clients for a vast array of hardware components. Source: 12 months ago
Network UPS Tools is one option: https://networkupstools.org/. Source: about 1 year ago
So no, the NAS does not monitor the battery level. The UPS does that. The NAS just acts on the messages it receives from the UPS via Synology's version of NUT - Network UPS Tools (https://networkupstools.org/). The NAS will first receive the ON_BATTERY/POWERFAIL signal. Then, eventually the BATTERY_LOW signal at which time the UPS will shutdown. So you really need to set a time for it to shut down *BEFORE* you get... Source: about 1 year ago
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