Atera
NinjaOne
Intercom
tawk.to
Freshdesk
JivoChat
TextUs
LiveAgent
Syncro
NinjaOne
Gorelo
Kaseya VSA
ConnectWise Automate
Datto RMM
Microsoft Intune
SuperOps.ai
Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including patch management, comprehensive reporting and analytics, real-time diagnostics and alerting, and more, enhanced by end-to-end AI capabilities. Combined with unlimited device management, Atera is the ideal solution for internal IT teams seeking to optimize workflows, reduce manual task load, and support seamless operations across the entire enterprise.
Atera SyncroAtera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to optimize their IT management.
Syncro might be a bit more popular than Atera. We know about 6 links to it since March 2021 and only 5 links to Atera. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: over 2 years ago
Check out atera.com and feel free to let me know if you have any questions! Source: over 2 years ago
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: almost 3 years ago
Sharon from Atera here! - while we do not provide phone support we do offer live chat support with under 1 minute response time, for urgent matter it's advised to use that channel. You can reach the chat support from our website, atera.com (bottom right corner) or from within the app. If there is an issue you struggle with at the moment and you feel you're not getting the proper assistance, DM me ticket details... Source: almost 3 years ago
Weird... As long as your email client isnt blocking the email I have absolutely no idea. Try using the live chat on the bottom right of the website. Source: over 3 years ago
Check out syncromsp.com It works wonders for us. You can set up auto ticket rules based on rules so if you get your voicemails via email, you can forward them to synco and it'll generate tickets. It's got everything else you're asking for too including teams, hippa compliance. Pricing is per technician and not per device, so very affordable. It offers a lot for the price. Source: over 3 years ago
I'm the developer of an open-source project called Remotely (https://github.com/lucent-sea/remotely). I'm also an ex-employee of Syncro (https://syncromsp.com/). This post is a request for help to convince Syncro to relinquish any claims they may have over my project, due to ambiguous language in their employment contract. Source: over 3 years ago
Not everyone is glued to the FB, and being a B2B vendor, perhaps it's time to consider bringing forums/community under syncromsp.com domain? Source: over 3 years ago
I currently don't use a RMM but some of my friends use Syncro. https://syncromsp.com/ and love it. Not sure if it fits your needs or not but worth a look. Source: over 3 years ago
Syncromsp.com - You can add devices without the agent. Source: almost 4 years ago
NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Gorelo - Gorelo is the best RMM tools and PSA Software for Managed Service Providers. Ticketing, documentation, forms, asset management, uptime monitoring, alerts, billing and more.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community