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Atlassian Crowd VS HelloID

Compare Atlassian Crowd VS HelloID and see what are their differences

Atlassian Crowd logo Atlassian Crowd

Crowd is a single sign-on and user identity solution.

HelloID logo HelloID

HelloID is a modern and secure cloud-based Identity & Access Management (IAM) solution. With one powerful cloud solution, you have an answer
  • Atlassian Crowd Landing page
    Landing page //
    2023-08-06
  • HelloID Landing page
    Landing page //
    2022-07-26

Atlassian Crowd features and specs

  • Centralized User Management
    Crowd allows you to consolidate user directories and manage users from a single location, simplifying administration.
  • Single Sign-On (SSO)
    Crowd provides SSO capabilities, allowing users to log in once and gain access to multiple Atlassian and other connected applications.
  • Integration
    Crowd integrates seamlessly with other Atlassian products like Jira, Confluence, and Bitbucket, as well as other third-party applications.
  • Scalability
    Designed to handle thousands of users and concurrent sessions, Crowd can grow with your organization's needs.
  • Customizability
    Offers various options for customization and supports different authentication methods, including LDAP, Active Directory, and OAuth.
  • Security
    Provides robust security features, including user session management, password policies, and IP-based restrictions.
  • Audit Logs
    Maintains detailed audit logs for better tracking and compliance management.

Possible disadvantages of Atlassian Crowd

  • Complex Setup
    The initial setup can be complex and may require specialized knowledge, particularly when integrating with multiple directories and applications.
  • Cost
    License costs can be high, especially for large organizations, impacting the overall budget.
  • Performance Issues
    May experience performance issues with large user bases or complex directory integrations.
  • Learning Curve
    Administrators and users may face a steep learning curve, requiring time and training to become proficient.
  • Limited Non-Atlassian Integration
    While it integrates well with Atlassian products, integration with non-Atlassian applications may require additional configuration and support.
  • Support
    Some users report that support is not always responsive or helpful, which can delay resolution of issues.
  • Dependency
    Creates a single point of failure; if Crowd goes down, all connected applications can be affected.

HelloID features and specs

  • User-Friendly Interface
    HelloID features a clean and intuitive dashboard that simplifies the navigation and management of identity and access. This makes it easier for both IT administrators and end-users to operate efficiently.
  • Single Sign-On (SSO)
    The platform supports SSO, allowing users to access multiple applications with a single login credential, thereby enhancing productivity and reducing password fatigue.
  • Automated Provisioning
    HelloID enables automated user provisioning and de-provisioning, which helps in maintaining accurate user data and streamlining user management processes.
  • Integration Capabilities
    The service offers robust integration with various popular applications and systems, aiding in seamless interoperability within existing IT environments.
  • Security Features
    HelloID includes advanced security features such as multi-factor authentication (MFA), ensuring an additional layer of security for user access.
  • Cost-Effective
    Compared to other identity management solutions, HelloID offers a range of features at a competitive price point, making it a cost-effective option for organizations of various sizes.

Possible disadvantages of HelloID

  • Learning Curve
    Despite its user-friendly interface, new users might require some time to familiarize themselves with all the features and functionalities that HelloID has to offer.
  • Limited Customization
    Some users may find the degree of customization available in HelloID to be inadequate for more specific or complex requirements, potentially limiting its applicability in certain scenarios.
  • Initial Setup Complexity
    The initial setup and configuration can be complex, especially for organizations that have a diverse set of applications and systems to integrate.
  • Support and Documentation
    While the platform has a support system, some users have reported that the documentation could be more comprehensive, and support response times could be quicker.
  • Dependency on Internet Connectivity
    As a cloud-based service, HelloID’s functionality is heavily dependent on stable internet connectivity, which can be a limitation in environments with unreliable network access.

Atlassian Crowd videos

Atlassian Crowd Login Two-Factor Authentication with SecSign ID

HelloID videos

Servicedesk - HelloID Service Automation

More videos:

  • Review - HelloID: Webinar November release (2019.11)

Category Popularity

0-100% (relative to Atlassian Crowd and HelloID)
Identity And Access Management
Identity Provider
58 58%
42% 42
SSO
59 59%
41% 41
Password Management
100 100%
0% 0

User comments

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What are some alternatives?

When comparing Atlassian Crowd and HelloID, you can also consider the following products

Okta - Enterprise-grade identity management for all your apps, users & devices

Auth0 - Auth0 is a program for people to get authentication and authorization services for their own business use.

OneLogin - On-demand SSO, directory integration, user provisioning and more

Google Cloud IAM - Google Cloud Identity & Access Management (IAM) lets administrators authorize who can take action on specific resources, giving you full control and visibility to manage cloud resources centrally.

Amazon Cognito - Amazon Cognito lets you add user sign-up, sign-in, and access control to your web and mobile apps quickly and easily. It scales to millions of users and supports sign-in with social identity providers and enterprise identity providers via SAML 2.0.

LoginRadius - Loginradius is a cloud-based customer identity and access management platform. LoginRadius empowers businesses to deliver a delightful customer experience without compromising security.