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NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.
Zabbix - Track, record, alert and visualize performance and availability of IT resources
Interactive Intelligence CaaS - Interactive Intelligence was acquired by Genesys in 2016
Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.
Convoso - Call center solution to covert leads faster
Prometheus - An open-source systems monitoring and alerting toolkit.