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AWS Amplify VS Zendesk

Compare AWS Amplify VS Zendesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

AWS Amplify logo AWS Amplify

JavaScript library for app development using cloud services

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • AWS Amplify Landing page
    Landing page //
    2023-03-18
  • Zendesk Landing page
    Landing page //
    2024-05-06

AWS Amplify videos

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Firebase vs AWS Amplify

More videos:

  • Review - What is AWS Amplify
  • Tutorial - AWS Amplify with React Tutorial - 1. Setup

Zendesk videos

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Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to AWS Amplify and Zendesk)

AWS Amplify

Zendesk

Developer Tools
100 100%
Developer Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
App Development
100 100%
App Development
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AWS Amplify and Zendesk

AWS Amplify Reviews

Best Serverless Backend Tools of 2023: Pros & Cons, Features & Code Examples
AWS Amplify packs several tools in the Amazon ecosystem to allow you to build full-stack web and mobile apps in hours.
Source: www.rowy.io
What is AWS Amplify? - AWS Amplify Alternatives
This article briefly introduces you to "What is AWS Amplify." All aspects of AWS Amplify, including its features, integrations, pricing models, benefits, and drawbacks, will be explored in detail by the end of this article. We'll also explain how it may be applied to develop and launch applications quickly. Here, you'll know exactly what AWS Amplify is and whether it's a...
Source: mindmajix.com
2023 Firebase Alternatives: Top 10 Open-Source & Free
AWS Amplify is acknowledged as one of the best Firebase alternatives because of its full-stack development products. Amazon Web Services launched this cloud platform in 2017, and it has the ability to confer huge support to build the backend and client side of mobile and web applications. Similarly, the developer team can also benefit from the outstanding hosting of this CSP.
Source: digitalcruch.com
10 Best Open Source Firebase Alternatives
AWS Amplify configures backends fast, seamlessly connects front-ends, deploys in a few clicks, and you can easily manage your content using the admin user interface. This way, you’re able to offer access to administrators and non-developers.
Source: rigorousthemes.com
Top 5 Firebase Open Source Alternatives for 2021
AWS Amplify is provided by Amazon, where the developers can get the backend services for their applications. It is an open-source platform so that you can make an excellent replacement for Firebase out of it. AWS Amplify makes application development very fast and easy for the developers. Here we will discuss some of the features of AWS Amplify.
Source: blog.back4app.com

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AWS Amplify mentions (0)

We have not tracked any mentions of AWS Amplify yet. Tracking of AWS Amplify recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing AWS Amplify and Zendesk, you can also consider the following products

Parse - Build applications faster with object and file storage, user authentication, push notifications, dashboard and more out of the box.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Firebase - Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AnyPresence - AnyPresence is an Enterprise Backend as a Service for mobile app development and API augmentation.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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