Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, AWS Certificate Manager should be more popular than Freshdesk. It has been mentiond 24 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
In this tutorial, I will walk you through building a quick static site by doing a static build using ReactJS & create-react-app, then show you how to deploy that static site on AWS using S3 buckets as well as how to cache it & add SSL certificates with CloudFront CDN & Certificate Manager. - Source: dev.to / about 1 month ago
Because of that, we'll need a valid public certificate, which we can request in Certificate Manager for free. - Source: dev.to / 10 months ago
Check out Amazon certificate manager (ACM) . Essentially, you can have free public certificates for use with Amazon services with auto renewal. You don't have to use route 53 as your registrar but you do have to prove domain ownership in order to get certificates. Source: over 1 year ago
AWS Certificate Manager for securing the website and managing the ssl certificate. - Source: dev.to / over 1 year ago
Now we need to have the site secure with SSL/TLS. So we can either add a load balancer and associate it with a certificate from AWS ACM or directly create a certificate on the instance. Let's do the latter using OpenSSL. - Source: dev.to / over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Google Authenticator - Google Authenticator is a multifactor app for mobile devices.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Authy - Best rated Two-Factor Authentication smartphone app for consumers, simplest 2fa Rest API for developers and a strong authentication platform for the enterprise.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Azure Multi-Factor Authentication - Azure Multi-Factor Authentication helps safeguard access to data and applications while meeting user demand for a simple sign-in process.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!