Software Alternatives, Accelerators & Startups

AzureDesk VS Prometheus

Compare AzureDesk VS Prometheus and see what are their differences

AzureDesk logo AzureDesk

Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!

Prometheus logo Prometheus

An open-source systems monitoring and alerting toolkit.
  • AzureDesk Landing page
    Landing page //
    2018-09-30
  • Prometheus Landing page
    Landing page //
    2021-10-13

AzureDesk videos

AzureDesk Demo

More videos:

  • Demo - AzureDesk Introduction Demo
  • Review - Whiteboard Animation Video / Azuredesk

Prometheus videos

How Prometheus Monitoring works | Prometheus Architecture explained

Category Popularity

0-100% (relative to AzureDesk and Prometheus)
Help Desk
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Customer Support
100 100%
0% 0
Log Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AzureDesk and Prometheus

AzureDesk Reviews

8 Zendesk Alternatives to Rock Your Customer Service
AzureDesk is cloud-based help desk software aimed at small businesses. It offers a knowledge base with real-time, auto-suggest type search. A knowledge base is only as good as its search: irrelevant answers or slow results mean you’ll still end up with a customer support ticket, and a more frustrated customer.

Prometheus Reviews

Top 11 Grafana Alternatives & Competitors [2024]
Under the hood, Grafana is powered by multiple tools like Loki, Tempo, Mimir & Prometheus. SigNoz is built as a single tool to serve logs, metrics, and traces in a single pane of glass. SigNoz uses a single datastore - ClickHouse to power its observability stack. This makes SigNoz much better in correlating signals and driving better insights.
Source: signoz.io
GCP Managed Service For Prometheus vs. Levitate | Last9
Levitate is up to 30X cost-efficient compared with Google Managed Prometheus. This is possible because of warehousing capabilities such as data tiering, streaming aggregations, and cardinality controls, making it a much superior choice to Google Managed Prometheus.
Source: last9.io
The Best Open Source Network Monitoring Tools in 2023
Description: Prometheus is an open source monitoring solution focused on data collection and analysis. It allows users to set up network monitoring capabilities using the native toolset. The tool is able to collect information on devices using SNMP pings and examine network bandwidth usage from the device perspective, among other functinos. The PromQL system analyzes data...
10 Best Linux Monitoring Tools and Software to Improve Server Performance [2022 Comparison]
Prometheus and Grafana are used together as an open-source monitoring and alerting solution with support for Linux servers. Prometheus mainly collects the Linux hardware and OS metrics exposed by *nix kernel and then stores as time-series data, using a pull model over HTTP. You can find metrics information in a multi-dimensional data model of the timestamped metrics (i.e.,...
Source: sematext.com
10 Best Open Source Monitoring Software for IT Infrastructure
This list won’t be complete without including two fantastic open-source solutions – Prometheus and Grafana. Its DIY solution where you use Prometheus to scrape the metrics from server, OS, applications and use Grafana to visualize them.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Prometheus seems to be more popular. It has been mentiond 230 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AzureDesk mentions (0)

We have not tracked any mentions of AzureDesk yet. Tracking of AzureDesk recommendations started around Mar 2021.

Prometheus mentions (230)

  • Fastly and the Linux kernel
    The open source projects Fastly uses and the foundations we partner with are vital to Fastly’s mission and success. Here's an unscientific list of projects and organizations supported by the Linux Foundation that we use and love include: The Linux Kernel, Kubernetes, containerd, eBPF, Falco, OpenAPI Initiative, ESLint, Express, Fastify, Lodash, Mocha, Node.js, Prometheus, Jenkins, OpenTelemetry, Envoy, etcd, Helm,... - Source: dev.to / 9 days ago
  • 26 Top Kubernetes Tools
    Prometheus is the best-known time-series database engine. It has many use cases, but in the context of Kubernetes, it's a great way to store and query metrics that provide observability for your cluster and its workloads. You can receive alerts when metrics change, such as a Node CPU usage spike or a Pod failure, and integrate with tools like Grafana to visualize your values on dashboards. - Source: dev.to / 15 days ago
  • Best Practices for Building Microservices with NestJS
    Implement health checks and monitoring to ensure the availability and performance of your microservices. Use tools like Prometheus, Grafana, or NestJS built-in health checks. - Source: dev.to / 21 days ago
  • Kubernetes for Beginners
    Kubernetes Documentation: https://kubernetes.io/docs/home/ Kubernetes Tutorials: https://kubernetes.io/docs/tutorials/ Kubernetes Community: https://kubernetes.io/community/ Prometheus: https://prometheus.io/ Grafana: https://grafana.com/ Elasticsearch: https://www.elastic.co/elasticsearch/ Kibana: https://www.elastic.co/kibana Helm: https://helm.sh/ Prometheus Helm Chart:... - Source: dev.to / about 1 month ago
  • The Impact of API Response Time on Performance: What You Need to Know
    Monitoring tools and performance profiling methods are invaluable in identifying performance bottlenecks. These tools provide real-time insights into API behavior, enabling developers to spot inefficiencies and potential issues. There's a range of monitoring tools, including platforms like New Relic, Datadog, and Prometheus that offer extensive performance metrics like response times, error rates, and resource... - Source: dev.to / about 1 month ago
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What are some alternatives?

When comparing AzureDesk and Prometheus, you can also consider the following products

Issuetrak - Issue tracking software for help desk and customer service

Grafana - Data visualization & Monitoring with support for Graphite, InfluxDB, Prometheus, Elasticsearch and many more databases

Deskun - Deskun is a Help Desk system inside Gmail. It enables you to support customers directly from your mailbox, manage projects, and use free features for Gmail.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Kapdesk - Kapdesk offers support teams with a helpdesk software to streamline support tasks.

Zabbix - Track, record, alert and visualize performance and availability of IT resources